“TTS just earned a customer for life, my water heater decided to check out and I called top tier. Robert came out the next day and was honest and didn’t try to give me the run around. Gave me a fair price and and marked me down for the coming Friday. Day before he was supposed to come out, his wife called me and informed me they were ahead of schedule and would be at my house in 45 minutes. Robert and Anthony showed up, didn’t play around and got right to work. Fast, friendly, and professional, cannot thank you enough. Wish I could give you more stars.“
“Jason, Anthony, and the rest of the crew did an excellent job for us installing a mini split system and a tankless water heater. Very easy to work with, reasonable prices, accurate bids, and we’re very happy with the results!“
“Update to original review - Leaving the neighborhood the same evening, I stopped when I saw one of their trucks in the neighborhood at a house under construction. Talked with the gentleman, and he offered to swing by on his way out that evening, and showed up about 15 minutes later. Diagnosed the issue as a blown fuse, and had me up and running in about 15 minutes! Can't thank him enough!Original review - They don't answer their phone, and you can't leave a message either. I've got a new construction home, and I came home today after 6 days on the road, and when I tried to flip the AC system on, nothing happened. Not a good feeling. I will be happy to update the review once I get in touch with them, but for now, one star since they're unreachable.“
“They were excellent!! They were fast and efficient, and at a fraction of the cost we were quoted by another company. I would highly recommend them!!“
“Very prompt and courteous service . Thank you .I highly recommend them . would definitely use them again“
“Every time I shop here the store is clean and the staff is friendly. They always offer a helping hand when needed even if you didn't seek them out to ask for assistance. One of my favorite Home Depot's I've been to so far.“
“I cannot speak more highly of Duke City Heating and Cooling. I have used their services for my furnace, swamp cooler and electrical system. On every occasion, they've provided exceptional service at great prices. They work efficiently and are quick to isolate problems, and so far I have zero complaints about their work. They have also always been honest -- for example, when I asked about the cost of a new swamp cooler, I received a shake of the head saying you don't need a new one! That's when you know you're working with someone you can trust.
UPDATE 10 YEARS LATER: I rarely write reviews, but wrote my first review for Duke City 10 years ago when I was so impressed with their service. I'm back again because they really came through when a neighbors tree limb fell on our electrical line and it damaged our electrical box. We told them the situation and even though they were scheduled far out, they were able to move things around and sent someone out. They also have consistently provided quality service across the years: accurate estimates, timely services and excellent troubleshooting (minimizing the need for another service call). Duke City is a true local, family owned and honest business that provides great service.“
“Great service and very budget friendly, Anthony the main man really knows what he is doing and fixes the problem. He just fixed my ac unit today and it is running cold and perfect. I would only go with them“