Flooring near Bedford

“Exceptional work. Prompt, first class operation. Paid serious attention to detail. Finish is perfect. They definitely take pride in their work. Thanks Mike, Tim, Gene, and the best finisher I ever saw Steve.“

“Great team, wonderful selection of flooring. Easy to work with and will be back for future projects.“

“Great customer service. Rick Watts is very comfortable to work with. He brought samples out to our home, gave us different options plans, at a reasonable price. His crew were very pleasant and did an amazing job. They helped move some of our heavier furniture which was a huge help to my husband and I. I would highly recommend.“

“I am sooo pleased with my new garage floor! 603 Epoxy has been an easy company to work with from start to finish. All phone calls, texts, and emails were extremely helpful and the 3 workers came on time and did an excellent job! I appreciate their hard work and professional nature. It will be my pleasure to confidently recommend this company to others who need their service!“

“Second project with The Wood Floor Connection. Start-to-finish, great! Very good planning and communications throughout the process, and very good results.“

“Our home flooded in January and Servicexperts completed the mitigation and renovation. Coming home to a flooded house in the middle of a snowstorm with a 3 year old and a 5 month old was less than ideal, but Randy and his team made it virtually painless. They were there within an hour of placing the call and began demo and cleanup immediately. Randy was calm throughout it all and kept us informed. He was very knowledgeable about water damage and mold, and he ensured there was absolutely nothing missed. The renovation came out BEAUTIFUL. Our home is a fixer-upper as it is and Randy went above and beyond to make it truly lovely. There were some side jobs unrelated to the flood that we asked Randy to complete which he did without issue - and very affordably at that! He sent us photos via text daily so we could follow the progress. The team steam-cleaned the carpets, washed everything down, and moved all of our belongings back in before we moved back in. The entire process took exactly four weeks but Randy made it all so effortless. What should have been an utter disaster was completely manageable and nearly stress-free. Servicexperts truly provides quality, professional care!“

“Chuck,I'm sorry you had a bad experience dealing with ABC Flooring.We are all well aware of your personal struggles going on during our business dealings.I hope you will address these issues very soon.Today there are numerous doctors, medications and support programs to deal with your issues.Good Luck“

“A relatively small job but in a hard-to-reach spot. We needed about 6 'shiplap' (exterior vertical) siding boards replaced on our back dormer. I'd ordered replacement boards from a local sawmill (Wilkens Lumber), and had the exterior stain, was going to do it myself, until I realized I couldn't do it all by myself. Matt Flattery came, looked at the job, said he could not only replace the 6 boards I needed done, but there would be leftover wood to also do a few more boards. He would also install a backing layer between exterior boards nad plywood, plus add a flashing along bottom to further protect from snow buildup. We had to go on a trip for a few days, and when we returned the job had been completed. Matt had emailed us a series of photos showing his work in process while we were gone. It was very well done - 10X better than I could ever have done by myself. And, a reasonable price too! Highly recommend Matt.“

“I’ve been a fan for 20 years- Ray did a custom shower for me and nailed it. You won’t go wrong hiring them.Services: Tile work installation“

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“Zach does excellent work. It was great to work with this local family business. Will definitely hire them again for any future tile or flooring projects!“

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“Excellent Job ALWAYS. Andrew install hardwood floors in our condo in Nashua 20 years ago, and when we bought house in Pepperell MA it was not event a question who we need to call for hardwood floors. Highly recommended!!!“

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“They did a great job. I should have left a review years ago when they did them. Glad they're on here now! Highly recommended“

“Had old carpet that was removed and replaced with a much nicer style. Absolutely love how it came out. Very nice, professional, timely and a fantastic price.“

“We replaced our bedroom carpet after 19 years. We could not be happier with the customer service at Ed's Flooring Hookset. Madison is a low key but knowledgeable sales person. Ed himself did the measurement and Carlos and Matthew did a perfect installation. Time will tell how the carpet wears but we hope for the best.“

“After having a terrible experience at another local store working with tile gallery was great!
I was greeted right when walking in and shown plenty of options to go with the design idea I had.
Every staff member was personable and friendly. And the selection of tile is huge!“

“The wood floor we had needed cleaning but we found out that due to its age and type of floor, the cleaning would not improve it. We suggested it be replaced and Minuteman Floors gave us the information needed to make an informed decision. It was scheduled and we had to postpone and then they had to postpone, but this week all came together and everything was done no problems. People need to realize it is difficult to schedule items like this by the vendor so there needs to be give and take on the date/time. In the end we are happy.“

“Great staff, service, pricing and order turnaround. Will be going here more for sure.“

“Response to the 1 star rating on behalf of JDS Flooring Associates LLC.We are disappointed to hear about the complaint filed against JDS Flooring Associates LLC (JDS) considering that JDS followed the same procedure with this customer as we do with all of our customers from the purchase to the customer service response. Please understand that JDS completes approximately 250-275 homes per year and have completed as many as 589 homes in a single year in our 18 year history. Our complaint and customer service record is sound and there are processes to follow.The product was purchased through a builder.The product was personally selected by the customer after many samples, styles and products were reviewed and discussed.The site was visited and inspected prior to delivery.The products were delivered for a minimum of 48 hours prior to installation to allow for acclimation.This customer has a wider product (5") so we would only recommend an engineered product for better performance, less cupping and shrinking based on New England weather patterns. Dryness and/or moisture, however, are still very important.This product is a first quality product from a very reputable manufacturer. When the checking complaint became recognized, JDS sent out our customer service person to inspect and understand the problem.The checking on the edge was visible in a couple of locations and was attributed to dryness.The dryness was discussed with the customer stating that it was actually in a very low range and needed to be higher. It also needs to be understood that this range is very unhealthy.We explained that when the humidity rate reached a higher level (range between 40-60), allow some time for the environment to acclimate and, when accurate to the industry standards, we could and would fix the boards. We then asked them to contact us with any questions and any updates.We received a second call/complaint a few months later regarding this same issue. At this time, we scheduled an inspection with the manufacturer who agreed with our prior assessment but found the humidity levels to be much lower then the first visit. At this point, we communicated with the builder to discuss the low humidity levels. We also explained to him that we would return to repair the boards and that manufacturer agreed to provide product after the humidity issue was resolved. In the customer's complaint to the Better Business Bureau (BBB), she stated that she was never told that the humidity needed to be at a certain range. This is health issue as well as important for all of the home's products. The builder informed us that he spoke with the customer about the process the same day as the complaint to the BBB. The builder is in the process of installing a humidifier system to help the customer and then we would be able to repair the boards successfully.The consumer indicated he/she ACCEPTED the response from the business according the BBB and this case was closed.“

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