Flooring Associates

Feb 2024

Floors were installed multiple times with issue after issue. Eventually they got so sick of having to fix their own work that they just stopped responding and following up. They also mentioned they would come back and fix the board shown below as the dent came with the board. Expressed my concern the day it was installed only for them to never come back and fix it.

Jun 2020

Response to the 1 star rating on behalf of JDS Flooring Associates LLC.We are disappointed to hear about the complaint filed against JDS Flooring Associates LLC (JDS) considering that JDS followed the same procedure with this customer as we do with all of our customers from the purchase to the customer service response. Please understand that JDS completes approximately 250-275 homes per year and have completed as many as 589 homes in a single year in our 18 year history. Our complaint and customer service record is sound and there are processes to follow.The product was purchased through a builder.The product was personally selected by the customer after many samples,...read full review