Reviews for JW Ultra Air Heating & Cooling, LLC
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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Google: 3.9/5 BBB: No RatingJW Ultra Air Heating & Cooling, LLC
3200 Lake Woodard Dr, Raleigh
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James was the bomb! Our unit is old and one they no longer work on because of issues with the manufacturer. He took a look at it to see if it was something that he could fix. We lucked out and it was the compressor! He had cool air running in less than ten minutes. We were sure who ever came to us would just try to sell us a new unit. Very thankful that James is an honest guy. We will definitely be using him in the future when we do need to replace our unit!
After a prolonged battle with American Home Shield, I was able to secure J.W. Ultra Air Heating & Cooling to service our HVAC and I am so glad I did!! Communication is exceptional. Everyone I came in contact with was professional, personable and informative. In less than 24 hours our unit was fixed! I cannot say enough about this company's workmanship and professionalism. J.W. Ultra Air Heating & Cooling employees are honest, straightforward and believe in quality service. The service technician who came to our house was efficient, on time, knowledgeable and highly skilled. I am just so grateful and so impressed with this experience. I will never use another company....read full review
TLDR: Ask for Moe!I had a horrible situation where my AC unit condensate line was leaking like crazy, even though the unit had been serviced by another company over the winter. I called up JW (via American Home Shield) and they were able to come out the following week (busy schedule, high summer!). JW sent Moe who was kind, patient, professional, and extremely experienced in servicing and understanding AC units. He was able to explain to me the source of the problem and how to diagnose if the problem was going to recur. I would definitely use JW again, and recommend Moe to others.Service: A/C system repair