“Malik & Joseph here are THE BEST! My screen was cracked so badly, spots were discolored, pieces of it were coming off, cutting my fingers & I could barely read texts or messages . I've planned on getting a new phone for awhile but didn't want to mess with it after just moving to Charlotte. I'd assumed it was unfixable but thought it was worth asking when I passed their kiosk. Malik said he could fix it but had to order a replacement screen which would take a day or 2 to arrive. The repair cost was reasonable to begin with and he gave me an additional discount for not being able to do it that day. The screen arrived exactly when promised, Malik fixed it in under a 1/2 hour on a busy Saturday/ holiday weekend and my phone like new!
In Maryland when i looked into getting it fixed, it wasnt what they charge to fix a phone i was going to replace soon anyway. And compared to the others in Carolina Place that repair phones, Cellaxs prices are the best. Malik & Joseph are friendly, honest & trustworthy guys who do great work & don't overcharge their customers.
I stopped by again this evening after realizing last night that my dead phone wouldn't charge. I went to Boost mobile 1st (my service provider) who weren't able to help. So I rushed over to my Cellaxs guys, thinking if anyone could fix it, they could. Im in the middle of a 12 hour a day work week so hoped to avoid the hassle of getting a new phone this evening. Malik & Joseph remembered me from the last time, and made no promises but said to give them 20 minutes to look at it.
Upon returning, it was fixed & charging! They just had to disassemble & clean it. MAJOR relief for me not having to get a new phone and spend the night changing all my apps' forgetten login info. When I thanked them & asked what I owed them (at which point I'd have paid through the nose for convenience), they said they weren't charging me because it was easy to fix. Maybe not a big deal for them but their kindness & willingness to help free of charge made my day and really meant a lot to me.
Thank you again Malik & Joseph for always doing excellent work and being all-around great guys! You're the best and have made yourselves a loyal customer & friend.“
“I have a Samsung S21 Ultra. The back was coming off so I took it in to get it re-glued. The tech told me that the battery was swollen and pushing on the back and that the battery needed to be replaced. He showed me the battery and it was swollen a bit.
I was quoted what I thought was $18 or $19 dollars but that he would have to order the battery. I had no idea what a good price for a battery is, but this seemed reasonable and not worth price shopping, so I said okay and I returned the next day after they texted me that the battery was in the store.
They changed the battery and re-glued the back while I waited and it took less than the one hour I was quoted.
I was told the total with tax would be $90 is dollars. After being quoted “It will be $18 or $19 dollars.” I was shocked. The tech has a foreign accent and so I then realized that what I heard was wrong. It wasn’t that I wasn’t paying attention, the accent was such that I heard $18 or $19.
The tech could see that I was pretty upset about the misunderstanding and gave me a small discount.
After I left, I called a few other stores to see what they would charge and found out that this is a fair price. The problem is that the tech, due to his accent, didn’t set my expectations correctly.
I see that this business has over 700 reviews and all seem to be 5 stars. Based on that, I think this was a simple misunderstanding. I don’t want to cause the tech grief, but I do want to provide the feedback that, especially with your accent you have to make sure a client understands you when you are quoting a price.
I think he was truly sorry about the misunderstanding. I don’t want to jam a good business up over something like that. Overall the service was excellent with that exception.“
“A guy (sorry I forgot to ask for the name) who took care of my parent’s phone on 10/5 pm, did an amazing job and was very nice. Will definitely be back for future issue and recommend to other people. Thank you!“
“He was able to fix my phone same day. Extremely, responsive with phone calls/messages. He even met me at a store to fix my phone. Thank you!“
“Best prices on iPhone and Samsung phone repair. You just cannot beat their prices here and most of their services are done same day. I've used them several times for cracked iPhone screens or shattered Samsung phone screens and gotten my phone back same day. I recently had my battery replaced on an older phone and now it works as if it was brand new. Best phone repair service in Rock Hill“
“Best price in town!! Great customer service & very knowledgeable in his business.“
“This place was amazing they helped me put on my screen protector. Super friendly too!“
“Had a great experience very reasonable pricing, fixed my son's phone screen, very happy with this service. Will recommend. Thanks“
“Wonderful staff, they took care of my phone's needs quickly and for a fair price. I would definitely return.“
“Great customer service and does high quality work. I had a small issue with my phone that I thought would be a major issue but these experts were able to easily fix it.“
“Well rounded bbq spot just outside downtown Charlotte. Most sides are shareable so order a couple for your table. Noble Smoke is more upscale than your average smokehouse with a restaurant vibe than a pickup and go place. Plenty of whiskies to try along with a well thought out cocktail menu. You could come here and just enjoy sports on the TV and drinks without ever ordering food. I don’t know why you would do that but you could!“
“The owner is AMAZIN I got here about 945am and was going to wait in car he let me come in early and fixed my phone in about 7 min. He asked how fast do you need the phone I said 5min he said I’ll have it in 2 I was in car on my other phone and he came out and got me , Outstanding service 10/10 highly recommend! And he’s super affordable!“
“When I break my phone , I come to see Ryan to fix all my devices. He is the best tech at Carolina place mall.“