Optometrists near Knightdale

“This was by far the best eyecare/eyewear experience that I've ever had anywhere before in my life. I came into Visionworks in Knightdale expecting a regular routine eye exam and to purchase a pair of glasses. I was warmly greeted by Ava, the manager as soon as I entered the store. I arrived early for my appointment so she started showing me their wide selection of frames until it was time for my appointment. She was very helpful and explained my insurance allowances thoroughly and quickly convinced me into picking out not one but two pairs of frames. The eye exam was extremely thorough, but admittedly, I was a little skeptical when I found out the doctor was going to be virtual. Once it began, my worries were quickly put to ease. The doctor was great and very patient with me considering I hadn't had my vision checked in quite sometime, and it took some time to get my prescription honed in. This is where the service went to the next level. After selecting my frames and going through all the options for my lenses with Ava, she began to ring me up. I gave her my card for payment and she swiped it. The transaction authorized but wasn't captured by their system. She asked for my card again and swiped it again. I wanted to make sure I wasn't charged twice for my purchase so I checked my account on my phone. Sure enough I had been charged twice. Liz, a visiting manager, and Ava immediately were very apologetic and jumped into action with their tech support to try and get one of the authorizations canceled and return the money to my account. Unfortunately they found out that there was no way for the authorization to be reversed. I contacted my bank and they were also not able to reverse the authorization. Ava and Liz were so apologetic and reassured me that they were going to take care of the situation for me. After exhausting all other options they did something I never imagined. They refunded my entire transaction and told me that my glasses were going to be free. The error wasn't even their fault. I couldn't believe it. I've never had someone at a company treat me with such respect. I was more than amazed by their customer service. After refunding my transaction, Ava let me know that my glasses may take a few extra days because of the 4th of July, but they ended up coming in ahead of schedule. I couldn't be happier with my two new pairs of glasses. They're amazing. Ava and her entire staff were simply amazing. Visionworks in Knightdale will be the only place that gets my eyecare/eyewear business from here on out. They earned my respect and loyalty. Thank you again Ava and staff. You're the best!“

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“Experience end to end was exceptional. Great selection of glasses. Very professional staff. I was also able to get an earlier appointment than expected. Building is very cool!“

“Staff wonderful but had to wait quite a bit even though I had an appointment. Wish office wasn't leaving Triangle Town.“

“Very helpful and friendly! Repaired my glasses at no cost, on a walk in, immediately, and I'm not even a customer! It is also much larger inside than you would expect from the storefront“

“I wish I can search using BJ's optical in the past, one of the best teams I've ever seen. Vanessa and Lisa are wonderful and to be honest I have the best I exam virtually I've gotten in decades.“

“By far the quickest Eyecare services I have ever received. Dr. Klaus is super nice and down to earth. The staff is very friendly as well. Great selection of eyeglasses. Would definitely recommend“

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“Wonderful experience. Dr. Griffin is in a class by herself, very knowledgeable and caring. Staff are exceptional, a very positive environment. Highest recommendation.“

“They are kind caring and ready to solve your problems. And they give you great advice it's just like you know them personally“

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“Dr. Moore is professional and through.I found out more from the exam than I expected.I will definitely return to her again.“

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“April in the Optical Department is fantastic. We got there before they were actually open, and she helped us even though we told her we were happy to wait. She also was knowledgeable about the insurance paperwork, and went so far as to provide the form and fill it out for us.We have been to other BJ's to buy glasses before, but April's customer service was so outstanding we will be back to this one in the future.“

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“I’ve been seeing Dr. Handschumacher for 10 years and I couldn’t be more pleased with the care he has provided.I have a rare prescription with astigmatism in both eyes and was diagnosed with narrow angle glaucoma and had to have laser surgery performed by a specialist.I feel like a have received great care spanning many years. Dr. Handschumacher and his staff have been knowledgeable and have earned my trust countless times over. I’ve been referring new patients for years!“

“I've been going here for YEARS. While there were absolutely other places I've visited, no place has ever taken the time, the energy, and had the skills to make me feel as comfortable as I do here. I love my eye appointments and it feels so good to be back after so many years.Front desk was so kind to me when I called in worried about waking up with pink eye and scared I'd have to cancel my appointment but they assured me to come in and they'd fix me all up. Dr. C was informative, fun, and squashed all my worries. I can tell she has all her patients' wellbeing on her mind with every word she says.Can't wait to see y'all soon!“

“Just go and you’ll have the best experience for your eyecare needs, the entire staff was very knowledgeable“

“Took my daughter to see Dr. Wilkins and he was truly amazing. He explained everything thoroughly way better than the first doctor I went to, actually performed tests and made me feel very comfortable with the treatment plan. He definitely knows what he is doing, he's very knowledgeable. I highly recommend everyone to go to him. I definitely am going to make my appointment for myself!“

“A friend suggested Dr. Hayes. BEST experience ever from any doctor. Staff was friendly and patient with me while choosing frames. I purposely drive 50 miles just to see him passing many MyEyeDr locations. Well worth it.“

“Dr. Merckle was super nice. Everyone was very courteous with my daughter. I'm very pleased I chose this location. Thank you.“

“This was my 2nd visit to this MyEyeDr NC-Midtown East!Unfortunately, I forgot the women’s’ names, who were so welcoming and helpful on my 1st visit, when I wanted to be seen ASAP & she fit me in!But today, in addition to Ann Moore, OD, who was so kind & took good care of my eyes both times…. Miah, Sarah, & Abigail, were just great!It’s such a nice office, very friendly & professional!“