PetsHotel Jackson

Jan 2023

I've been using this store for a decade. Today was my last day using them. They took the price from $31 per night to $47. That's gouging. They now add a play fee regardless if you want your dog assimilated with other dogs. I've never had any problem with staff. It's the corporate call to raise prices. Goodbye

Mar 2022

Took my dog to be groomed, staff was very respectful and took the effort to pronounce my dogs name correctly and treated her very kindly even when she was scared. Very empathetic and professional. The haircut was great, no patches or strange discrepancies. My god smelled great and seemed happy with the experience

Oct 2021

Upon arrival the ladies were very helpful in checking us in, I stated I want my pups fed their own food 1.They have sensitive tummies. 2.We put CBD oil on their food to assist in calming them down. We'd just driven 11 hours to drop my daughter off at school so, I know leaving them, they'd be a little anxious. Pick up was a little chaotic, my dogs harness wasn't on correctly causing him stress as he was trying to get to me, to get out! Upon our arrival home, I noticed my pup is walking with a limp, at first, I attributed it to being on the road but it's been a few days and he still is limping. I'm not sure what happened but, they attend daycare on a regular so, I'm at...read full review