Reviews for Roto-Rooter Plumbing & Water Cleanup
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Ratings
Google: 4.8/5 Facebook: 4.9/5 BBB: No Rating Nextdoor: 5 ❤️Roto-Rooter Plumbing & Water Cleanup
3715 Mueller Rd Ste A, St. Charles
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Had a great experience with Roto-rooter at my mother’s house. Her sewer line was very backed up and clogged by tree roots. Ryan was so helpful and patient. He spent at least 4 hours trying to get the drain cleared. In the end we decided that it was going to require the hydrojet equipment to clear the roots. But I really appreciate how much time he devoted to trying to get it done that day. Also, I forgot to mention that I called 5 other places first and couldn’t get anybody out for a same day appointment. But Ryan was there within an hour of my call. I now know to call roto-rooter first! Now I feel really bad that I don’t remember the name of the man that came...read full review
I used Roto-rooter for a massive plumbing problem with my toilet in my master bathroom. The customer service representative on the phone call was incredibly kind and respectful. In addition, it only took 30 minutes to get someone to the house to fix the problem. The gentleman was very kind, respectful, professional and understanding. He fixed the problem very quickly and cleaned up and left. For the job that needed to be done, the price was very reasonable.
The tech that came out was super knowledgeable, taught me a lot about my water systems and completed the job effectively and quickly. I will not be going anywhere else for my plumbing needs! 10/10