“I can’t say enough good things about Otter Lake Animal Care Center! My dog recently had BOAS surgery and experienced some complications afterward. Dr. Scanlan and the entire team were absolutely amazing—they even stayed with him the night of the operation to ensure he was okay and provided me with regular updates. Their kindness, dedication, and genuine care have meant so much to me during a very stressful time. I’m thrilled to say that my dog is now home and doing well, all thanks to the exceptional care he received here. I highly recommend Otter Lake Animal Care Center!“
“Maplebrook had been caring for our dog for a few years now and we have always felt relieved with her in their care! They are kind and inventive with solutions to make vaccines work in a way that is more comfortable for her. They call the following day to check in on how she’s doing. We love coming here and are so glad we chose Maplebrook for her care.“
“They always take such good care of my animals. I take them for their annual visits here and if they ever needed an emergency visit they always have availability.“
“We have had the absolute best care for our fur babies! After multiple vets, we found the home we needed.“
“Loving my local clinic!
My two kittens are absolutely adored here, and it's so nice to have such friendly reception staff, vet techs and veterinarians looking after my fur babies!“
“Dr. Millhouse was knowledgeable and approached my horses treatment with common sense and care.“
“I've used Dr. Arnason for 30 years. This time Dr Anne Bowers did a very competent job of diagnosing a lameness issue in my gelding's hock. I remain very impressed with this clinic's overall professional abilities.“
“Dr. Randall is the best. Always very thorough and provides options. One size doesn’t fit all.“
“Always a Great experience there. The Staff is Awesome and they know what they are doing.“
“I love all the Doctors and Technicians I've dealt with so far. The front desk ladies are also very nice.“
“Dr Haase at Birch Lake treated our first family pet for 15 years until she passed away last year. We have a wonderful foster fail of a dog as a new member of our family and we have continued our relationship with Dr Haase as our primary caregiver. She’s so caring and recommended needed services while going over price points. The vet tech Bailey was so kind and remembered our previous fur baby . The front desk staff was warm and welcoming. Birch Lake will always be our choice for pet care.“
“Such a caring staff. Thank you so much for the condolence card on the unexpected loss of our boy Taz. Your thoughtfulness and support will always be appreciated.“
“My dog and I had our first appointment here today and I can say, with no hesitation, that they are one of the finest clinics I have ever used. The vet and technicians were timely, respectful, and invested. I felt heard, validated, and like my dog's wellbeing was their top priority. My appointment was the last of the day. It would have been easy for them to push me through quickly so they could end their day. Instead they answered every question I had and explained everything to me in easy to understand terms. They didn't pressure me to make quick decisions and instead gave me information so I could choose what was best for my dog's lifestyle. After only one appointment, they have gained my loyalty and respect. If you are on the fence about which vet to choose, please highly consider this one. The prices are fair and the people are phenomenal. I grew up on a farm, have had animals my whole life, and have interacted with countless vets. Through all of that, this was one of my best experiences yet. I am thrilled to have found a partner I trust to care for my dog.“
“Our dog hurt her foot Sunday night. We were able to get her in at 8am Monday morning. As usual, they were kind, helpful, took time to explain things to us. We know when we bring her to NSP Animal Hospital that she will be taken care of with lots of pets and cuddles from all the staff!
4 paws up from Carly & her family“
“My super anxious dog (3.5 yr old mini Schnauzer) did great getting his annual exam and vaccine. Dr. Abby and staff did an amazing job! With a previous vet my dog needed to be sedated, but Dr. Abby knows her stuff! She made adjustments and distracted him with treats while giving vaccines and the exam. Thanks, Dr. Abby and team!“
“Everyone there is extremely great. Mazikeen loves everyone there. Thanks to Dr. Beck, which is the one that I called way back then when Mazikeen wasn’t herself & was asked if she was ever tested for Lymes. Ever since then I have always brought my huskies to her!!! Thank you for taking great care of me & my pups.“