“Alex did a great job getting my new computer set up to work from home and answering my questions. Thanks again, Kerry“
“Lon is the best. he is. dry professional and knowledgeable. I have done business with Micro Tech for 20 years and never had a problem. highly recommend their services“
“Patrick went out of his way to clean up the partial set up on our new computer. My husband had started the transfer and set up, but passed away prior to completion. Will definitely use their services, again.“
“Excellent service! John is an absolute pro. He kept me updated on the progress of my PC repair and walked me through his diagnosis process. You can tell he's passionate about his job and tries to find every possible solution to your problem. Also very fair pricing!“
“I woke up to an error message on my PC asking to select a boot drive. Upon resetting, I was able to boot ok, but then I got a BSoD a few hours later. After a few hours of troubleshooting in the BIOS, booting in safe mode, etc, the situation eventually degraded until I couldn't even get a post.
A short google search later, I called Pure Tech Solutions late on a Friday and Michael was quick to respond. He came to my home and picked up my PC that evening. Saturday morning he called me with his diagnosis. explained in detail his suggested repair plan, and quoted a very accurate estimate of the turnaround time and cost. My PC had two issues (actually 3, we'll get there): the boot drive had a power failure, and my GPU died. He replaced the boot drive (500GB 3.5" SSD to 1TB NVMe) and threw in a baseline GPU (my mobo doesn't have onboard video chipset) to get me up and running. Sunday evening he returned my PC, I submitted my payment online, and that was it!
Unfortunately, that's not where this story ends. I ordered a GPU replacement and waited for that to arrive (1 week) before booting again. Sounds silly but I wasn't in too big a rush, as I was looking into a data recovery option for my dead SSD. The GPU got delayed 4 days so I figured ah what the heck, let's boot it up now. To my surprise, it didn't post. Tried swapping display types to no avail, I immediately contacted Michael. Once again it was on a Friday afternoon, and again he responded right away. I explained the issue and wanted to schedule for Sunday but I had a conflict so we decided Monday, right along with the GPU delivery. Due to scheduling conflicts it was ultimately pushed to Tuesday evening, where he came over for an in-home repair.
Within minutes he diagnosed the issue - this time 2 out of my 4 RAM sticks died. Have I mentioned yet that this is a 9-10 year-old PC? I have been aware for a while now it was "on its last legs" but had been dragging my feet on moving my data and starting a new build. There was a nasty thunderstorm the night before I woke up to the error message, a sudden power outage may have been the culprit to finally knock out a component or two but who knows. Anyway, Michael didn't charge anything extra for the follow-up appointment! I will just grab some new cheap DDR3 replacement sticks and be on my way.
Regarding the dead SSD: After declining a service from a different repair service that was willing to open it up (that or spend $1k at a local data recovery service), I prompted Michael with the question while we were wrapping up the 2nd appt. He suggested a data recovery service that will save me literally HUNDREDS of dollars and I am SO happy because I was NOT looking forward to having to spend $1k for less than 500GB worth of data. I seriously cannot thank Michael enough for sharing this with me, along with the rest of the amazing services he provided.
Big kudos to Michael for being so flexible with scheduling, swift in his diagnoses and repair, available whenever you need, and always willing to go the extra mile to make things easier for YOU! I didn't have to leave my home at all for any of this work, not that I would have minded dropping it off, but its an extra layer of convenience that I appreciate. On top of all this, the price was very fair and reasonable especially considering the follow-up situation. I'd highly recommend Pure Tech Solutions to anyone looking for reliable and affordable expertise in PC repair!“
“Excellent help and great guy with a great insight on pcs and just overall help. Definitely will be going to this guy in the future for anything involving PCs“
“These guys are consummate professionals. They are all over communication and their shipping and ordering process is a pleasure. I've done business with them multiple times and every time I am impressed with the speed I get my order as well as the disaster-proof packaging they use to make sure my items arrive without damage. You could have kicked the box they sent from their door to mine and I'm pretty sure my drives would've been just fine. Highly recommended!“
“I have experienced nothing but excellence from Foundation. Shout out to Tyler for his timeliness and professionalism. I would recommend this place to anyone who needs service.“
“I was a little wary of an in home business . I shouldn't have been , I had a great experience. I described my issue to Sam and he knew the symptoms right away and was forth right about what would happen next. He took all my files off my hard drive and replaced it with a new one and restored everything. I left my laptop with him and he had it ready in 3 days. 10/10 would use again.“
“Fast and professional repair. Saved a lot of time and a bunch of money using Consumer Tech Support. I strongly recommend.“
“Jimmy is the best! Not only did he do a great job setting up my website, but he helped a very close friend of mine get his computer issues resolved remotely!! He’s always there when I need help!!“
“John did an excellent job helping me get my new PC up and running. He communicated extremely well and was very prompt on his service. For the quality of work, there is no other place that beats the price.“
“Jacob worked with me until we finally got the issue resolved. Very patient and easy to work with.“
“I have worked with my company for over two years, and Atomic has been nothing but wonderful to us/for us. They have a lovely small-business feel, and each time we call for assistance they get right to business for us. Today I had the pleasure of working with Vi, I am so glad he answered my call because he was so helpful!! Thanks Atomic and Vi. It is always a pleasure to work with you.“
“Great place to work and advance your career in the IT field that ownership works closely with the staff and provides an excellent atmosphere for employees“
“Broadview Technology has more than helped us out in moments of "IT" distress! Thank you for getting us back on our feet IT needs.“
“I called with an issue I was having regarding a multi-monitor setup. It ended up being a rather simpler solution that he walked me through on the phone in about 8 minutes. Calm, steady service. If I have another IT issue, this is the first place I am reaching back out to!“
“Banyon Data has worked very well for our city needs. Fund accounting, payroll and utility billing work together for ease. Some staff have went over and beyond to help when I have questions or something that just isn't going the way I want :). Very happy with BDS!“
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