“I just had some of the best customer service i have ever;
My lens detached from the frame while i was waiting to board a flight from Florida to Boston; the optometrist, Ariane, fixed my glasses so well they feel brand new again, she repaired everything not just what i came in for and i’ve had them for 3+ years. Thank you so much!!!!!! If i lived here i would only go to her. Great personality, great work ethic, knowledgeable to the fullest. Thank you again, please go see her!“
“Highly recommended Wonderful doctors and staff. Very empathetic towards the patients needs.“
“My eye glass lens popped out yesterday on my prescription sunglasses and Shari took me same day and repaired. Thanks, Shari, for your great attitude and assistance!!“
“Dr. D’Amiano and her team have provided me with excellent care for many years. Much appreciated.“
“I had a wonderful experience here because of Dimitri who helped me pick out the perfect pair of glasses. He was so friendly and also knowledgeable. I'm glad he was there to assist me!“
“I’m very satisfied with the care I’ve always been given at this practice as being a veteran client! Highly recommend.“
“Amy, thank you so much for helping with a problem I had that was not your responsibility. You are always helpful, cheerful and generous with your time. It is a pleasure working with you.“
“Hopkinton Eye Associates always makes my appointment so easy and the staff is so helpful. Dr Straube explains everything so clearly.“
“Christina is doing an incredible job taking over this business and maintaining the legacy of customer service and quality that was created. You will not find this level of attention and detail elsewhere. You are made to feel taken care of.“
“I have been using the Optical Shoppe for all of my eyeglass needs for years. Dan takes care to ensure that the glasses that you choose are fitted properly and tweaks them to perfection. I have always had great service here and highly recommend this business.“
“Helpful and knowledgeable. Brang my own frame and perscription but more than willing to fit me with transitional progressive lenses!! Thank you!“
“Everyone was so friendly and made my first time ever getting glasses a very memorable and nice experience. Dr. Freitas was terrific and explained everything he was doing as well as my problem. It's also nice that the office is conveniently located right around the corner from my office and I was able to get an appointment quickly and had my glasses the next day! Thank you!“
“I've been going to Elliot eye for the last 5 years. The staff is always polite and informative. The exams are thorough, and each step is explained, so even I can understand.“
“I've been going to Elliot eye for the last 5 years. The staff is always polite and informative. The exams are thorough, and each step is explained, so even I can understand.“
“I have been going to Pleasant Optical for over 40 years and never have been disappointed. On occasion I have tried the LensCrafters and other places like them when Pleasant Optical has been on vacation and I needed glasses. Always the lenses from these other places were junk, they all were supposed to be scratch resistance but always scratched. All the lenses I get from Pleasant Optical have never scratched. And talk about personalized service and custom fit glasses, this is the place. You go to a chain store and have to pick what they have, here they can order different temple lengths, different width glasses etc. This is a family business so they are only open M-F which can make it difficult but well worth the effort. Pricing is in line with the chain stores, maybe a bit more, but well worth it.“
“The service I received at this LensCrafters location was over-the-top Excellent! The Best Service from all three excellent people who work there. I had interactions with all of them and they are professional and phenomenal. And patient! I would come back there in a heartbeat and I will recommend my friends to visit this store for eyewear. I wish I had written down their names to recognize them here—I do have a cashier’s name David, and he was personable and helpful. I needed lots of time to choose my frames and I appreciated all three for honoring my slow shopping style. I Thank the fabulous woman who worked with me two days in a row, for being exactly who I needed to give me space in choosing my frames! The optometrist who did the measurements for my bifocals—-this was the best experience I’ve had in my 20 years of wearing glasses. I am absolutely sure that when I pick up my regular glasses and sunglasses, they will be perfect. I Totally Recommend!“
“it's always a pleasure to come into Dr. Pfeffer's office for a routine eye exam!! Extremely knowledgeable staff that really cares and goes out of their way to help me. The exams are very thorough and it's obvious they are passionate about optometry here!“