“Quick response to repair a broken pipe. On the day after New Year's, they were the only residential plumbing to respond to our emergency call, and they arrived as quickly as they could. They quickly replaced the pipe that was causing the problem. Excellent customer service from them.“
“I called Bertucci Bros. for a video inspection of the home sewer line due to a house leveling project. After leveling, I called a second time to re-inspect the line and was quickly & easily granted an appt. I was given a USB and a detailed written report of the entire job. Brandon answered all my questions and returned all my calls in a courteous and professional manner. Highly recommend.“
“PLUMBING ISSUEKitchen sink was not draining properly. When Joel (and Daniel) tried to fix what they had hoped would involve a quick procedure, they assessed the problem to be a broken water pipe in the slab. Not the best news a homeowner wants to hear; however, Joel quickly assembled a team of highly qualified experts to execute a tunneling process in order to change the pipe.Considering a broken pipe can be a nightmare and very costly to replace, I have to say that this was the least stressful, most reasonably priced, home maintenance project I have ever had.TIME FRAMEJoel came out on a Thursday, assessed the problem, and completed the entire project by Tuesday afternoon without a glitch.This man works weekends and does not charge the extra (typical weekend ) fee to fix a problem.COSTJoel’s prices are very reasonable, especially for the high caliber work he does. He is the true definition of a master plumber and can be reached in an emergency or when a customer has questions about a plumbing issue.Prompt, reliable, honest, and competent are all terms that apply to Joel and his plumbing business.RECOMMENDATION:I highly recommend 504 Parish Plumbing and will only use Joel’s company for future plumbing needs! Kudos to Daniel as well!!“
“Rapid response, very capable service person. Resolved my problem and left work are clean. Thank You“
“Ferdinand Garcia was respectful and provided courteous, efficient, professional services.“
“April 2024: (See Also: November 2023, Below)
Well, they did it AGAIN! Were we ever in a pinch this time with a significant drain pipe leak in our condo effecting not only us but also the unit below us. What a way to meet your neighbors! This was perhaps the most stressful home 'issue' I have ever had to deal with - quickly and in real time!
Once again, Big Easy Services hit the ball out of the park!
From P.J. the scheduler, to Kerry the Office Manager, to the service guys Johnny, Sam, Kelek, Ronnie, and Ryan.
Great communications, customer service, and professionalism every step of the way.
Big Easy Services is certainly our preferred 'go to' New Orleans plumbing company!
Thank you everyone!
November 2023:
What an incredibly positive customer service experience with Big Easy Services… and those types of encounters seem to be occurring less-and-less frequently these days!
I’ll admit it: I am a high maintenance customer… I ask lots of questions, I’m very particular with details and expectations, and I speak fast.
However, from scheduling the work with P.J. (and the many, many calls between us before, during, and after the work – and a moment of panic in between) to the actual work completed by Josh… we could not be happier.
We were replacing our kitchen and bathroom countertops and sinks, and we contracted with Big Easy Services to reconnect all the water supply and drain lines.
What should have taken a couple, or a few hours took much longer, and required him to make two trips for parts. Of course, there were a couple of unexpected hiccups thrown in there. Both employees were always extremely professional, and I know I must have tested them. The price for the work was fair too.
I wish I could give them a sixth star in their rating. We were first time customers for this work. While you hope to never need a plumber, the next time we do, we will be calling them!
Thanks everyone!“
“I recommend AGogo Plumbing. I requested their services and the truth is that they were very professional with what I needed. I am very satisfied with the excellent work. I recommend them.“
“Uptown neighborhood plumber. Veteran owned business. Flexible work schedule, immediate service even for small jobs and provides discount to military members.“
“Top notch operation. Communicative, direct, willing to answer any and all questions you might have. The job they had to do (permit inspection) was excessively complicated due to the city's poor record-keeping, but they did all the heavy lifting and stayed on top of it the whole way.“
“I got the opportunity to meet with the owner for the re-installation of sewer lines at my personal renovation project.
Him and his team did a great job of running a camera through the lines, educating me, and quoting a price for the honest work that was done. Everything was on-time and finished.
Thank you“
“Wonderful customer service and fair prices! David was extremely knowledgeable and explained our situation throughly in a way you can tell he’s had years of experience within this field. Highly recommend if you want an honest technician.“
“Superb service! Competent, polite, and quick. No price gouging! Cannot say enough good things.“
“BlueFrog Plumbing was outstanding! Scheduling was incredibly easy, and the technician arrived right on time. Their top-notch service, clear communication, and effective repair made the whole experience seamless. I highly recommend them!“
“Excellent company that is reliable. The staff are respectful and extremely professional. A part was needed that was shipped to the wrong warehouse and they went out of their way for our family to have AC sokner than later in the summer of ***********.“
“The prime guys came over very quickly and installed my washer. They were very fast, efficient, and professional.“
“Always on time, professional and efficient. Would definitely recommend Blair plumbing.“
“Dauterive is the only company I use for plumbing issues. They are prompt and reliable. Ive been using their services for years and have never been disappointed.“
“The techs from this company came and fixed our broken water heater quickly as they can. They were referred by Rob (LCR NOLA- L & A Rd. Metairie, LA). Since they came and fix it, there was no problem with the water heater. But I HIGHLY recommended a suggestion, which is to have all service (scheduling, paying bills/invoice, etc.) to be done online. Now a days things are getting tough and everyone is tending to survive. And also we're working hard to save this world that we're leaving in. With that being said, I want your company to GOPAPERLESS ASAP!“
“Thank you to Mario & Evans they were professional & courteous no drama no mess no stress, they work well together. I would highly recommend them to my friends & family. Great Job!!“
“Very professional and honest. Would definitely call again. Fixed the water supply to the bathtub in no time.“