“Wonderful and caring people work at Rinehart Heating and Cooling. I lost my AC to a bad coil. Kim, Brian, and the Rinehart team were able to resolve my issue quickly in just a couple days. It was hot outside and they called to check in on us and even offered to being window units if we needed. Great work!“
“Next day ac repair when it was 90 degrees outside. They had more than fair prices, and friendly workers. They were recommended by a friend/coworker .. and now I will refer Kirby to anyone in their service area in need of hvac services. My new 'go to'.“
“We have always been impressed with the service we’ve received at Polly’s. Every employee is helpful, respectful and kind. They are prompt when I schedule service and always make time to check our system when issues arise. A great hvac company!!!“
“Craig and Joe came and diagnosed and corrected a drain issue that we were experiencing at my workplace. They did a fantastic job communicating cost, what exactly was wrong, and how to prevent it from happening again. Super friendly and did a great job making things sound simple enough without making me feel dumb!“
“Truly the best. I wish I’d known about him a decade ago… if so, I wouldn’t have wasted so much money on subpar services with big name companies. I cannot express the degree to which he went above and beyond for me.
Just for a bit of context… I have had the worst few months ever- bad news left and right, astronomical surprise expenses hitting, and things going wrong nonstop. Getting home from a long workday on a 90+ degree summer day to my house being 85 degrees inside was just about enough to make me lose it.
With the way my luck has been going, I was bracing myself for a couple grand minimum in AC repairs… an expense I absolutely didn’t know how I’d manage to afford.
Called several big name HVAC places. All of them that answered the phone were booked out until mid-late July. Most others were closed. Some places even had “after hours fees” just to speak to someone on the phone… not even for the actual service call! Crazy.
Anyway, Jerry picked right up on the first ring. I was crossing my fingers he’d have availability within a week or two, but to my extreme surprise, he said he’d be here in 20 minutes! I told him it was fine to come tomorrow- I didn’t want to interrupt his evening and I was surprised to have ann HVAC company even answered the phone this late in the day.
But he said, “Nope, that’s ok. I live nearby and I’ll be there. We’ll get ya cooled down and comfortable shortly.”
That was so kind I couldn’t believe it. Never had an HVAC company- or any company really- be so accommodating.
Anyway, he showed up right when he said he would and got the AC fixed right away. He was ao friendly, polite, and conversational. Just a really down to earth guy. He educated me on several ways to take care of and extend the life of my AC unit. I had no idea about some of the things he told me! No other places do that (likely because they want to keep cashing in on repairs).
The price he charged me so reasonable it legitimately made me emotional lol. I know that’s unbelievably silly. I definitely felt embarrassed for getting teary-eyed there for a moment, but at the time I was bracing myself for yet another bill I couldn’t possibly afford. When he told me what I owed, it was the first time in quite awhile I’ve gotten good news about something.
I feel so lucky to have found his number and called him. His was the last business line I was going to try tonight before giving up and dealing with an increasingly hot house for an indeterminate amount of time. I don’t ever really use this phrase, but the service I got tonight was truly a blessing. I’ll never call another HVAC company again. This is my go-to guy from here on out. I’ll recommend his services to everyone I know.
To whomever is reading this review right now: You’d be silly to call anywhere else. This is the guy you need to get in touch with.
Thank you so much, Jerry. Even though this review is super long, I can’t properly express how grateful I am.“
“Doug was great to work with! We appreciated his honesty and trustworthiness throughout the process of replacing our HVAC system. He was able to get us a quote quickly, and then replaced the whole system two days later. We would definitely use him again and will recommend him to our friends and neighbors.“
“My AC wasn’t properly cooling and the Hardin team was able to come out within a few hours and quickly diagnose and fix my AC at a very reasonable price. Thank you!“
“Mike was great. He analyzed the issue with my refrigerator and gave me a couple options. I appreciated his honesty about the age of my fridge and what to expect going forward. He cleaned the coils and told me of the importance of keeping the unit a few inches away from the wall so the compressor doesn’t overheat.“
“Great costumer service. Did a great job at fixing my air conditioner in my home. Very fast and professional.Service: HVAC system repair“
“The pros from Heat and Cool did an awesome job cleaning my ductwork. They also were very thorough when they performed my routine maintenance on my HVAC equipment.“