Sears Appliance Repair

Dec 2023

Pedro was timely in his arrival. However, when he arrived the first time to inspect my dryer, he had a muffler over his mouth while he spoke which made it difficult to understand him. Also, we provided the model and serial numbers to our dryer as requested for the parts, but the technician had to order the parts after his inspection which took another week. However , in the end, the dryer was fixed rather quickly after the technician arrived. The parts had arrived at my house prior to the technician's arrival for the repair. Yes, I'd call upon them again.

Dec 2023

Technician was very professional, knowledgable and communicated problem for me to clearly understand. Michael repaired problem in less than 15 min. Two previous Tech visits could not correctly diagnose the problem.Timely scheduling of Technicians needs to be evaluated and improved!

Dec 2023

The technician that came out on 11/17/23 was amazing. He called before he came out. He came out very early. Explained what he was doing and what the parts were for. Even gave tips on using my oven.