“My husband and I have gone to Hour Eye Care for 8 years and always been happy with their care and the quality of our exams and glasses, I take my mother there as well. Dr Blatchford saved my husbands eye sight by getting us in with the proper retinol specialist immediately when he woke up blind in one eye on a Saturday morning with no warning. It was at the early phase of COVID which made getting in with the proper doctor even harder. She has diagnosed my mother properly with an eye disease. There staff is always friendly with us and work with our insurance to save us as much money on our appts and glasses as possible. we could not be happier!“
“Dr. Chanthalangsy was very patient and took the time to explain everything to me. The staff was extremely friendly and made the whole process enjoyable. Would highly recommend!“
“The eye doctor really cared about me and my eyes, the staff is very friendly and they have a nice selection of glasses.“
“dr. Trish Patterson is a wonderful audiologist. She is a very kind professional and has great bedside manners in dealing with her patients. She takes the time to answer your questions too. Very nice facility“
“The staff was very polite and professional. The Dr is always patient and always answers any questions I have.“
“Honestly couldn't have done a better job. I'm tough to work with because I have a cornea disease (kerataconus) and my eyes are extremely sensitive to bright lights, but the staff was patient and work with me. My glasses got perfectly and my new prescription has me seeing a lot better.“
“I have been going to Family optical for years at the Rockford location.
They continue to impress me.
They are the best around. Very friendly atmosphere and go the extra step to find you exactly what you’re looking for .“
“Great Service from the Customer Service Reps to the Dr's. Gave options and great service.“
“My 95 year old mother broke the nose pad off of her glasses. She lives in a nursing home next door to Walmart. I ran over to the Walmart Vision Center on June 12th to see if they could repair them. The women behind the desk could not have been more kind or helpful. The pad was replaced quickly and my mom only went a short time without glasses. I was so impressed with the service that I will switch eye specialists!“
“I highly recommend America's Best. This location in particular is exceptionally friendly and helpful. I had troubles with a different optical retailer. They were very kind and able to sort out the problem. I have always had great results with my glasses here and have always found great frames within my budget. ?“
“Very small place went there for the value of the eyeglasses and the exam not a place to go if you want fancy designer lenses and frames but for our needs, it was OK we don't have insurance so the price was about half of what we paid at other eye doctors for glasses and exam ex“
“If I would have reviewed this office 2 years ago, it would have been a one star experience. I’m thankful that I gave it another try and requested Dr. Kittle who comes highly recommended and rightfully so. From start to finish (picking up glasses) it was a great experience.“
“Gina helped me select a pair of glasses and was honest about my appearance. I appreciate that. Also, she was very polite and professional.
Doctor was very understanding and easy to talk to.
I would definitely recommend this practice.“
“I feel bad I can only give them a 5. Chris and Dr. Kelley were phenomenal. I went in for an exam so I could get some new glasses. Chris noticed something not ordinary with my vision. Talked with Dr. Kelley and they took some pictures. Noticed I had something going on with back of my brain and did a urgent neurologist referral. Found out I had a stroke and didn't even know it. Had the opportunity to observe Chris and Belinda dealing with other customers, very polite and professional. Totally don't understand how this place got negative reviews. I very highly recommend, best service ever!!!“
“What a great experience! Dr. Hansen was kind & very informative! The staff was super friendly & efficient! The price was fair, they have a buy one get one 50% off which was great. I will defiently be coming back. Thank you for treating me like a valuable customer!“