“Dr. Chanthalangsy was very patient and took the time to explain everything to me. The staff was extremely friendly and made the whole process enjoyable. Would highly recommend!“
“The eye doctor really cared about me and my eyes, the staff is very friendly and they have a nice selection of glasses.“
“What a great experience! Dr. Hansen was kind & very informative! The staff was super friendly & efficient! The price was fair, they have a buy one get one 50% off which was great. I will defiently be coming back. Thank you for treating me like a valuable customer!“
“I am kind of picky since my dad had Niedermann Optical years ago. Well my everyday glasses are different than these, but thinking about adding one to my collection. Glad they can do so much here. Once I had them grind some lenses smaller even for a replacement pair that broke that I could only get via the web and it arrived slightly smaller.“
“I called in the morning on a Saturday to get an eye exam got scheduled same day for after 1pm. Picked out my reading glasses I needed and the 2 pairs I got were ready in under 30 minutes and cost under $50.“
“very large selection of glasses for a fair price. James is excellent and helping you select the frames adjusting them to you and maintaining them throughout the time that you're wearing them. selection is awesome prices are awesome customer service is awesome can't recommend this place enough“
“dr. Trish Patterson is a wonderful audiologist. She is a very kind professional and has great bedside manners in dealing with her patients. She takes the time to answer your questions too. Very nice facility“
“Kathy is a God send! It's so refreshing to meet someone who truly cares about their customers. She suggested a 2nd opinion on my current script which proved to be incorrect. I got a new script and even though I've had epic fails with progressives in the past, Kathy recommended HD progressives. I was more than pleasantly surprised with the clarity of the lense and they weren't nauseating. I highly recommend Whalen Optical. Thank you Kathy...God always gives us what we need and you are a blessing!“
“I have been going to Family optical for years at the Rockford location.
They continue to impress me.
They are the best around. Very friendly atmosphere and go the extra step to find you exactly what you’re looking for .“
“The staff was very polite and professional. The Dr is always patient and always answers any questions I have.“
“My husband and I have gone to Hour Eye Care for 8 years and always been happy with their care and the quality of our exams and glasses, I take my mother there as well. Dr Blatchford saved my husbands eye sight by getting us in with the proper retinol specialist immediately when he woke up blind in one eye on a Saturday morning with no warning. It was at the early phase of COVID which made getting in with the proper doctor even harder. She has diagnosed my mother properly with an eye disease. There staff is always friendly with us and work with our insurance to save us as much money on our appts and glasses as possible. we could not be happier!“
“My 95 year old mother broke the nose pad off of her glasses. She lives in a nursing home next door to Walmart. I ran over to the Walmart Vision Center on June 12th to see if they could repair them. The women behind the desk could not have been more kind or helpful. The pad was replaced quickly and my mom only went a short time without glasses. I was so impressed with the service that I will switch eye specialists!“
“Great Service from the Customer Service Reps to the Dr's. Gave options and great service.“
“I highly recommend America's Best. This location in particular is exceptionally friendly and helpful. I had troubles with a different optical retailer. They were very kind and able to sort out the problem. I have always had great results with my glasses here and have always found great frames within my budget. ?“
“The optometrist takes time to get to know her patients and listens to what makes us comfortable when it comes to our eyes.“
“Dr. Newcomb and all of his staff are the absolute BEST!!! I highly recommend this office! I did not have a long wait at all to see the Dr. They treat you like a person and not just a number. Ashley took extra time to help me pick out my frames and was definitely not attempting to \\\"over charge\\\" me as another review attempted to state, this is just simply not true. She even picked a lower priced frame as her favorite for me!“
“I already had my prescription I just needed to pick up some glasses. The process was quick and the customer service was friendly. They called me back when they were ready to pick up.“
“If I would have reviewed this office 2 years ago, it would have been a one star experience. I’m thankful that I gave it another try and requested Dr. Kittle who comes highly recommended and rightfully so. From start to finish (picking up glasses) it was a great experience.“
“Very small place went there for the value of the eyeglasses and the exam not a place to go if you want fancy designer lenses and frames but for our needs, it was OK we don't have insurance so the price was about half of what we paid at other eye doctors for glasses and exam ex“