Reviews for Stephens Plumbing & Heating
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parking: lot accepts credit cards good service staff well
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Google: 4.5/5 Facebook: 4.2/5 Tripadvisor: 5/5 BBB: A+ Nextdoor: 538 ❤️Stephens Plumbing & Heating
747 Ogden Ave, Downers Grove
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Had a wonderful experience with Stephens. As most things go, bad timing for my main sump pump to fail. It was a Friday morning and an entire weekend of rain was in the forecast. This was a disaster waiting to happen for my basement. I called Stephens in the morning. They were booked but said they'd call me back if anything opened up. I got a call a little later in the day and said someone can be there within an hour. I said I'll take it!The individual, Perry, who came was the definition of professional. Polite, thorough, and customer oriented. Diagnosed the failure, explained the solutions, and was timely and efficient in his work. My dog even liked him :)In a time of...read full review
A well known pluming and heating company of the Chicago land area. I had a heating and AC installed. Cost is locally competitive, but the quality of work outstanding. Crew was done within two days. This was my second time using their services. They replaced an aging hot water heater a few years back. I would recommend this company to friends & family.
Stephens couldn’t help today with an in-home appointment when our laundry tub pump stopped working, but was able to provide the parts and advice for me to do it myself. This was over-and-above help in my opinion.