“Great service. My items were done well and ready as promised. Love the new text reminders!“
“Always nice people at the front desk. Clothes are done in a timely manner and look great!“
“I am always greeted by name and the staff is so warm and friendly. Clothes always come back perfect. I trust them completely.“
“I took my sued jacket there for a LONG overdue cleaning. It had great sentimental value as I my other half bought it for me at the 2002 Winter Olympics in Salt Lake City. They had it for a month. They took excellent care of it! It looks beautiful again. '02 SLC Olympic Logo shines again. Thank you guys for making an important item to me, look fresh again!“
“Update**
Brandi (Manager) contacted us regarding the situation. She went above and beyond to make things right. Brandi found our shirt Monday morning and provided us with a credit.
Everyone makes mistakes. Every company makes mistakes. But what really matters is how we correct our mistakes and move forward. Brandi did just that. She deserves the 5 stars. We appreciate her more than she will ever know.
Thank you Brandi!
We dropped off two pairs of jeans and two button up shirts on 4/11/2024. They told us everything would be ready for pickup on 4/12/2024. When we went to pick them up they handed us two pairs of jeans and one shirt. We informed them that there were 2 shirts dropped off. They searched the building for a hour and said they couldn’t find it. They lost a shirt that was BRAND NEW and was purchased for family pictures that are being taken on 4/14/2024.
We are not being compensated for the shirt. The shirt cannot be replaced unless we order it online again and wait a week for it to get here. We don’t have a weeks worth of time. We can’t even find a shirt similar to it here in the valley. Beyond disappointed and frustrated.“
“I had a wonderful experience with Kristen! This gown preservation was more expensive than other places I looked at, but I do feel it was worth the extra cost because of their unique and effective preservation process. I would recommend them to future brides.“