“Outstanding service and care from the doctors and office staff! They also have an amazing selection of glasses!“
“Kenny was the best help! Couldn’t have asked for a better experience with the difficulty I was having.“
“Chuck helped me to realign my sunglasses! It was and excellent and efficient service.“
“Mario was excellent, he was very helpful and polite, great customer support, thank you Mario for your patience and help.“
“Such a generous person! My glasses that I purchased from him about 2 years ago had the nose piece break off. I called him and he said, no problem, come anytime and he'll fix it for me. I did and not only did he replace the broken one, he also replaced the other side that was still attached, and he didn't charge me for it! Truly a generous person! Thank you for your great customer service and generosity! I will surely go back when I need new glasses!!“
“Requested a next day appointment on their website. It was confirmed the next morning around 830-9am my appt was at 1030am. I went in and didnt have to wait long. Dr Saito was nice and explained everything with a few suggestions and the ladies at the front were very nice. Will be returning for further care.“
“I love my Tom Ford sunglasses. Moe selected a pair for me, worked with my insurance company and provided excellent customer service support! Thanks Moe!!!“
“We completed our routine eye examinations with our opthalmologist who gave my husband a new prescription for his eye wear. Amazingly, his vision has improved, well, slightly improved since his last prescription just two years ago and he also wanted to update his eyeglasses style. Fortunately, we recently received a promotional flyer for 50% discount of lenses with purchase of new frames and decided to check out the inventory at this LensCrafters location. Unlike the main store of LensCrafters in the Ala Moana Center, we found this Macy's site to be cozier, less busy and offering more personalized attention. We met with Christopher, one of the two friendly and experienced sales representatives, who assisted my husband in finding a frame to fit his face shape and personality. Afterall, getting the proper fit and style for eye wear is not only for function but can be looked at as fashion or style accessory. While my husband browsed the displays, Christopher showed him several frame colors and styles from different designers as well as the latest arrivals. It didn't take too much time before my husband spotted a frame style and color that he wanted and would be comfortable with. Chris held onto the prescription while measuring and fitting the frames and lenses on my husband's face. Once Christopher completed the fitting, he processed the transaction and then cleaned my husband's current glasses and replaced the nose pads. Chris even took the time to adjust my non-prescription sunglasses, which were "out of whack" because I had stupidly thrown them into my purse without the case, and it got jangled and bent with its contents. So, now, we're waiting to pick up my husband's new eyeglasses, and we're thankful for Chris' friendly professionalism and expertise.“
“I had a fantastic experience at Kawamura Eye Care LLC! Dr. Kawamura and the team provided comprehensive and attentive eye care. Dr. Kawamura's knowledge and expertise were evident during the swift and thorough eye exams for me, my husband, and our two kids. The staff was friendly and patient, especially accommodating our toddlers while we took turns being examined. The office's convenient location, personalized recommendations, affordability, and availability when needed made the visit outstanding. If you're seeking top-notch eye care with a first-class experience, I highly recommend Kawamura Eye Care LLC!“
“I needed an eye exam in order to get a new set of eyeglasses made (my prior prescription was six years old and I hadn't visited an eye doctor since having them made). I was referred to Dr. Inouchi by a trusted friend and am delighted I acted on that friend's referral for three main reasons:1) Attention to Detail- Dr. Inouchi was thorough in her examination. She took her time to ensure all aspects of my eyes/vision were healthy, which let me know she is passionate about what she does and truly cares about her patient's wellbeing.2) Education- Dr. Inouchi took the time to explain to me what she was doing throughout the examination and why she was doing it. This gave me a better understanding of my own eyes and enhanced my comfort with the overall process.3) Kindness- She was really nice; simple as that...Additional benefit- the staff member (Alexis) who serviced my pre and post examination was also very thorough and kind.I wasn't planning on purchasing my eyeglasses from their office because I already had my frame and figured I would just get my lenses made at Costco. But after the wonderful experience I had, in addition to learning they offer Hoya lenses (which are really good per the research I've done), I decided to have my new eyeglasses made here too. Can't wait to get them and know they will be amazing!“
“I love the atmosphere and friendly staff fast service with some friendly prices on some fashionable glasses Dr Masaki is very patient and understanding and explained clearly to my understanding I Highly recommend Thank you for the good service“
“"Mahalo!" to Walmart Keeaumoku - Vision Center for always providing my Ohana with excellent customer service for years! My most recent visit was in May to select prescription progressive lenses and frames, and I was so impressed with optician Chris P. He was highly professional, very knowledgeable and experienced, yet personable and applied all that expertise to guide purchase decisions perfect for me and my personal vision needs. Thank you Chris!“
“Attractive sparkling clean waiting area and exam rooms . Knowledgeable staff and best eye disease specialists in Honolulu. Highest qualified doctors and surgeons .“
“I had a mishap with my glasses frame so I couldn't wear it. Rancinto Costco and was assisted by Lori who did a great job adjusting my frames to save the day! She also was very genuine with providing info about the size I would need for my next frame. 5 star experience from Lori Unfortunately, I had to deduct a star from my rating because there wasn't much selection in the size I needed so I wasn't able to purchase one that day.“
“They have great service and a great selection of frames. I like the Sabline brand since it’s lightweight and flexible.“
“Dr. Imada is very thorough, caring, and knowledgeable. Her staff is friendly and always smiling. Thank u for taking such great care of my eyes!“
“Super happy with our glasses! Very professional and knowledgeable staff. Very happy with our eye exams, as well. Thank you!“
“Who doesn't love Costco, right?! I love this Costco!!! You will find some things here that you wouldn't find in CA. And it's also cheaper to shop here than buying stuff from any tourist spots in Waikīkī. So many selections from food to clothing, etc. and services are always great in Hawaii. People here are super nice & chill, I love it!“
“I just wanted to take a moment to recognize Sharon for her outstanding service and knowledge. I’m dependent on my glasses and the arm screw fell out. She was quick to help, did an excellent job fixing the problem and educating me as to why this kept happening…. Use both hands when taking your glasses off ?? Mahalo Nui“