“My family has been with Dr. Carvell for a little over 20 years and that alone speaks volumes. The ladies at the front desk are hospitable with 5 star customer service. Dr. Carvell is in one word…AMAZING. She greets you, explains every process. She is patient and understanding + the optical selection is great; multiple styles to considerIf you don’t have an optician or looking to changeCall this place home .“
“Perfect place to take your vision prescription. I went here last year and was very happy with the service. Ended up getting a pair of frames I loved. Unfortunately I broke the frames while packing to move and I was going to replace the frames but I think I accidentally threw them out. I got my eyes checked this year. Cause of the service I just got the prescription and went back. Was going to get same frames but had a double whammy. Not only did they no longer have the frames but they didn't take my new insurance. But yet again the service was outstanding and will continue to go back if I change to an insurance they accept.“
“Dr. Bowman is amazing and very thorough. She helped my daughter and son get the correct prescription after they were given incorrect prescriptions from other eye doctors.“
“I have been wearing glasses for over 60 years. My exam at BJ's Optical in River City was the best! The numerous tests were so thorough and impressive in design. The staff is wonderful and you can tell they enjoy their positions in the Optical Department. For $74.99 there is no reason not to have an updated eye exam at BJ's!! Sherry in Jax“
“Go see Lisa P. She helped me out so much, I can't even describe it. After being so frustrated from another eyeglasses place, she knew exactly was I was looking for an was able to help me quickly and efficiently. Thank you so much for your attention.“
“Stopped in this morning to have my current eyeglasses repaired since I accidentally sat on & broke my dang glasses earlier this week! After a welcoming hello & run down of current in-house specials going on I ended up completing a new eye exam (which mine was 2yrs overdue anyway) a new pair of glasses which were made in-house within 30 mins after completing my new exam, as well as a pair of prescription sunglasses too!!! I can finally say this was one of the absolute best experiences anywhere (especially at a doctors ofc) in many years! From the time I walked into the office & left out I had the best patient service encounter & amazing assistance from Angel, my eye doctor, and the assistant I seen today! I cannot commend this office staff & environment enough for such an incredible visit I had here. I will most certainly spread the word to my patients as well as my colleagues that they should certainly consider your office for all their vision needs! AshW.“
“Long overdue for new glasses. The process memories were not positive thus the procrastination, until now. Susan at this specific location could not have been more sincere, caring and truly professional. Susan was extremely thorough with options as she listened to my unique requirements. I will never use anyone else. Stellar experience. Could have sat and talked with her all day. Cheers!“