IMS Heating & Air, Inc.

IMS Heating & Air, Inc. is a business that prioritizes customer comfort and satisfaction. They are known for their standardized pricing, top-rated customer service, and NATE Certified technicians. Their staff is background checked and drug-free, and they are committed to providing a professional and pleasant experience for their customers. One customer had a furnace and AC system installed and rated their experience as an A+. They praised the excellent customer service and hardworking installers, as well as the supervisors who checked in to ensure the job was going smoothly. They were impressed by the company's professionalism and would highly recommend IMS. Another customer had a positive experience with IMS when their furnace was close to failing in February. They appreciated the company's serious approach to their concerns and the combination of excellent customer service, competitive pricing, and professional installation. They were impressed by the clear and timely communication, as well as the punctual and hardworking technicians. A third customer was not easy to impress, but they were pleased with the IMS team's work. From the detailed quote to the professional installation of a new furnace and AC unit, the customer was satisfied with the lack of damage to their house and the thorough cleaning and explanation of the new system. They commended the entire team for a job well done. Overall, IMS Heating & Air, Inc. is a company that values customer service and provides professional and high-quality installation and maintenance of heating and cooling systems.