“Very kind and understanding personnel that guide one through the most emotional and heartbreaking time of your life.“
“Taylor the Funeral Director was excellent. A thorough congenial professional.
The entire team was compassionate and provided excellent guidance throughout the process.
I wish I could give them more than 5 stars out of 5.“
“Chapel of the Roses was attention to our needs and addressed all matters satisfactorily. Dennis was considerate and offered good and kind advice. Chapel of the Roses did what we asked of them and did not attempt to presuade us to change our plans, provide add-ons.“
“Having lost a loved one and also having to take care of business and make arrangements takes a lot out of you. But I have to say how comfortable and smooth it was working with Jeanine. She was so patient and understanding, and super empathetic, really sweet. From the beginning, she explained how everything worked and what would be happening step by step with all possible options. The day of the services the additional staff was super helpful and welcoming as well. I feel bad forgetting his name, but I believe the gentleman was Joel, was really helpful with putting up our frame and some plants we had brought. He also helped coordinate the pallbearers and offered gloves for them. You guys are great, thank you for being available with excellent service at the toughest times of need.“
“Elijah's Service was beautiful. I could not attend in person, having the streaming service was invaluable.“
“We had an excellent experience with Art Monument Company. A special thanks to Andrew. He was approachable, informative, and offered a variety of options to choose from. We were on a tight timeline to have the stone completed for my brother's 1 year anniversary, and Andrew made sure everything was completed within the 2 months. The entire process was seamless and stress-free.
In the design process, Andrew consistently incorporated our feedback and delivered exactly what we wanted. The final stone exceeded our expectations--it was beautifully crafted with great attention to detail. The prices were reasonable, and we are very happy with the outcome. We highly recommend Art Monument Company to anyone in need of their services.“
“Bruce (Robert) Cleveland at the San Leandro Mortuary is exceptional. Kind, caring and professional. I felt completely supported by him and the San Leandro Mortuary team.“
“The last several weeks have been quite difficult due to the loss of my husband. So much to deal with and so much paperwork, but because of the wonderful and caring help that Tom of Sorensen's Mortuary in Hayward gave me, I need to write a commendation for him. Tom is so knowledgable, patient, thoughtful, and gives excellent direction and advice. He listened to what I needed, and if he had important information to add, he did with great care. The outcome was that the arrangements could not have been better or more easy for me. Tom was truly outstanding in every respect, and by being so thorough and dedicated, he was quite a big help in getting through the sorrowful days. I could not have asked for a better person than Tom, and I am grateful to him for all he did and how he conducted himself throughout. My thanks to a very special man.“
“sad. and more sad. but at least he's in a beautiful place til God come and picks him up. right??they really did a beautiful job on his ceremony. with the challenge of corona virus. I'd say that they really came through.isn't cheap. but it was worth the price 100%“
“Professional, caring and extremely capable. At a time when you don't want to do comparison shopping or deal with legal bureaucracy, while many others try to gouge you, Lisa & Grissom's provide a great service at a great price. Three years ago after my mother's passing I had no idea what to do next and a close friend strongly recommended Lisa. She called me and handled everything without a single hiccup. It was smooth professional and all of the bureaucracy (that I on later realize was involved) was processed and handled so I didn't have any issues in the challenges ahead. This last month my father passed and Lisa was one of my first calls. Three years later she remembered me and treated me like a welcome friend. She was professional, kind and caring. When I had some complexities around county regulators and death certificates she knew exactly how to drive things forward through the system and get me the tools I needed to resolve my father's estate quickly and smoothly. Her expertise likely saved me tens of thousands in dealing with my father's estate. She is the peace of mind you need at a time like this.“
“Jay was extremely professional and helpful during a difficult time for our family. We used Deer Creek for my mom when she passed away in 2014, and the upmost care she received from Deer Creek staff was appreciated. My father wanted nobody else to handle his body when he recently passed. With COVID protocols, Jay came to our home to complete the paperwork and walked us through the entire process despite us already going through it back in 2014, so we appreciated the clear communication. Jay was present for our father’s services and made sure everything went according to plan. Thank you Jay and thank you Deer Creek staff.“
“My wife recently passed away, unexpectedly. Santos and Robinson has been her family's "historic" funeral home in San Leandro. The staff, especially but not only Lupita, were professional, easy-to-work with and kind. Everything is difficult and challenging during the preparation for a funeral. To plan and carry out the funeral of one's wife - my beloved of 30 years - was not easy. But Lupita and the staff at Santos and Robinson made it as easy as possible, and the vigil hosted at the home was beautiful and meaningful. Highly recommended.“
“We had a death in the family and the Going Home celebration of services and burial were held at Lima. I am so impressed with their facility and the entire staff, especially Kim. The facility is very intimate so it was dedicated to our family for the whole day for both the viewing and the funeral. The day of the viewing they had two rooms for serving food and drinks and plenty of space for family to gather. Their AV system is piped in thru the building with many screens for a slideshow and music. They provided plenty of easels for remembrance photos. They arranged for military honors for the burial ceremony with the rifle team for our dearly departed vet. When I go, it’ll be at Lima.“
“Unfortunately I have had to use Jones Mortuary a number times for my family members, and each time they did an excellent job in helping me and family doing such a hurting in our life. Jones Thank For Your Help In My Time Of Grief“
“It was a unique experience. I don't wish no one have to through this experience. My dad just passed away septiembre 02.Excellent service ?. Paperwork was outside and no customer inside cause of covid19. Excellent guys when it is the final ceremony.“
“San Lorenzo Pioneer Cemetery is viewable on a driveby on Hesperian Blvd., a very busy street. i was surprised to see a cemetery here. it's been a long time judging by the dullness of the monuments, granites. i never see any activity. there's little green grass visible within the perimeters. the cemetery is closed seemingly at all hours. parking isn't readily available if one wants to visit. i have no interest to do so. one can see within by standing on the perimeter. there is a sign posted that the cemetery will be renovated. the sign is a few years old.“
“Staff are very friendly, helpful and compassionate. We feel very important and experience is very personal. I sincerely want to thank everyone at Lima most especially Kim, Wendy, Hannah, Ashley, Bob and Rodrigo. I also would like to thank everyone who help facilitate with the burial of my father.Thank you all! Your work, compassion and assistance means a lot to our entire family!“
“I am very appreciative of the care and attention to details by the staff of the chapel of the chimes most specially Daniel Phin the funeral director.“
“My dad passed recently, did not have money for a funeral so we decided cremation. Florencia has made the process so easy and she kept us informed along the way, if we had any questions she did not hesitate to answer her phone right away. Sad I have to go through this, but thank you for making everything so easy during this time of grief. We are forever grateful“
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