“They treat my dogs with patience and kindness and never recommend any unnecessary interventions. Most importantly, My dogs are still happy and healthy in their old age.“
“We have taken our dogs to Arroyo for over 10 years now, and have had great care and responsive support for most of it. Recently our senior dog (13) developed a chronic condition. Dr Michelle did a great job of diagnosing it and we had a good one on one discussion at the appointment. Also, the vet techs are gentle and positive with my dogs, so preventative visits are comfortable and positive. My biggest problem now is with communication and availability. We used to get lab results emailed to us immediately, and now I have to request them every time. Used to get follow up phone calls after surgery or sick visits, and now silence. We used to be able to talk with someone on Monday, and now... You get the picture. Five stars for the quality of service there, 2.5-3 for the follow up, communication and hours.“
“I took my rescue dog in for her first wellness appointment, which went very well. The office staff is very kind and service is quick. I love how they schedule non-urgent or non -surgery appointments in the morning for the same day.“