Standard Plumbing Supply

Jun 2024

Standard Plumbing supply is a great resource for Kohler products. We were having trouble finding some Kohler products at the big box stores, they were either short on stock or boxes had been open and in disarray. We were happy to find this Kohler showroom where you can discuss the various items you need. They have many products, and a nice atmosphere. Theresa and Joanna are terrific, helpful, and knowledgeable about the products. Every item I ordered came quickly and in great condition. I also want to give a big shout out to Brandon who delivered our new bathtub, he was just terrific, with a can do attitude. The tub weighs 350 lbs. and he was creative in how he managed to unload it, and helped our contractor carry it into the house. Great positive energy. I highly recommend this company.

May 2024

Needed help with a Wall mount toilet, not your ordinary plumbing problem. Rich really stepped up and helped me through the process by making sure I had the correct parts and pieces. He took the time to explain what I needed and why. Exceptional customer service !! Highly recommended. Oh, and the Showroom is amazing.

Apr 2023

I called in 4/27/2023 at 3:48 PM. I spoke with an extremely knowledgeable, and extremely professional man named David. David makes every other vendor, and supplier look like amateurs. When I called in ai gave some very basic description of a commercial kitchen sprayer that I needed to fulfill an emergency situation for one of my clients. David instantly knew his inventory, and said he had what I needed. I expected to show up and have to go looking for the product, go over everything with another person showing pictures and measurements etc. When I got to the warehouse I was greeted promptly by a man at the back desk and was asked what they can help me with. Come to realize this was the same man I spoke to over the phone. Turns out he pulled every single component that I needed to make a complete repair and had it sitting on the counter for me. I didn't even ask him to do that. Right away I am blown away. It gets better. he went over how everything fit together, double checked my photos to ensure this would work for my application. Again blown away! He didn't stop there. He got my business account set up on the fly and even found my resale certificate in the general email box from 3 years ago. All this only took him like 10 min. I was able to take these parts back to my client, and get their repair done correctly without any extra un needed or incorrect parts. The service I received was perfect, Its very rare to have such great service, and it reminds me on how customer service should be. David did a great job, and I hope he is recognized for his efforts, and un paralleled dedication to customer service. Thank you to David, and his co workers who supported him during my transaction. Thank you to The manager Rich who I assume is creating a great workplace where the staff can feel free and happy to work how they work best. I also appreciate that this branch has a wide selection of inventory in stock. One more thing about David. Not only was he taking extremely good care of me and my transaction, he was also helping other employees to locate in very specific detail where other parts for their transaction would be oil the warehouse. He is a truly talented, and gifted employee.