“Did an excellent job of arranging for my father’s cremation. I live out of state and it was very easy to take care of all of the arrangements by phone. I can’t speak to value because the cost was about twice as much as what it would cost me here in Texas but that’s probably about normal for California.“
“The staff at Neptune Society of Novato, California are the kindest and most professional people that I have dealt with. Everyone was very supportive, caring, friendly, and knowledgeable about the funeral services that I needed after my mother's passing. The staff was very accommodating to my work schedule, and everyone showed sympathy and empathy in one of the hardest moments that I have had to face in my lifetime. I am really thankful for all the staff at Neptune Society of Novato for showing their compassion and care. Everyone made the cremation process for my mother very easy and I would definitely recommend to all my friends and family the services of Neptune Society in Novato. Thank you so much for making a difficult moment a memorable experience for me and my family. I rank the custoker service experience that I received at Neptune Society of Novato, California the best of the best. I am truly thankful for making everything so easy for my mother's funeral service. Sincerely, Wilfredo Herrera.“
“Excellent experience with Keaton's for my mother's service and burial. Kate Finucane showed attention to detail and was kind, yet professional. She made life easier during a very difficult time and my family and I are grateful for her (& Keaton's) excellent service.“
“Super positive experience. We had a small group for my dad's ash scattering ceremony. We had a peaceful trip with Neptune. Very well-organized; everything you could ask for.“
“Over the course of the last week, I had the honor to make the arrangements for my mom’s funeral. I chose Monte’s Chapel of the Hills because it is locally owned, and I couldn’t have made a better decision. From the first phone call every staff member was wonderful. At our initial meeting, Brian met with my brother and me and spent over an hour answering every question we had and collecting the information he needed in a kind and respectful way. There was no pressure to expand his services or choose the most expensive casket. In fact, Brian mentioned every step of the way how we could minimize costs if we chose to do so. He stressed over and over that he wanted to do what we wanted, and he did just that. Brian went over and above what I could have expected to find ways to accommodate my wishes. As issues came up, Brian, Lisa, and Fiona worked with me to make sure that every detail was taken care of. The day of the funeral everything went smoothly from the moment the casket was delivered to the church until we left my mom at the cemetery. I was able to send my mom off knowing that she would have approved of every single thing that was done, and Brian and his staff made that happen. I am so appreciative of their caring way they made a heart-wrenching task as stress-free as it could have been.“
“It is a place were people count and can be cared for is many ways spiritually, emotionally, physically, socially, and engaged in the wider community with a strong pursue of social justice.“