Reviews for Kratzer Plumbing Abco Rooter
Write a reviewHours
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: ClosedSunday: Closed
Ratings
Google: 5/5Kratzer Plumbing Abco Rooter
San Mateo
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For quality, knowledgeable work with full communication about pricing as well as the timing of appointments, I am so happy to have had Kratzer Plumbing for the second time. They happily told me in detail about their work when I asked and showed me how some of the parts work inside, and even told me that they did not recommend doing a couple of additional projects when I inquired.
These guys are the best contractors of any kind we've ever found. When you find a good, reliable plumber you hang onto them. They've done a bunch of big and small plumbing jobs for our house, and they always do a great job. They get back to us quickly when we text them, and are able to come out without delay. A few times they've found and fixed problems from previous plumbers. A couple times they even saved us money by telling us what part to order ourselves from Amazon instead of making us buy it from them. They are also just the nicest guys. I strongly recommend them for any plumbing work.
Dakota and Lee came out when our hot water heater stopped working. The burner was off and I couldn't get the pilot to stay lit. Initially, the call was to replace the heater since it is 11 years old and likely not worth repairing After looking at the problem and some troubleshooting, they advised that there was a good chance that replacing thermocouple assembly would fix the problem. They were honest that there was an "80%" chance of the repair working but left it up to me which way to go. It's good to have choices. No pushy sales job (unlike other shops) for the fast buck. I knew full well that the repair might not work, but I had their informed opinion that the rest...read full review