“I requested Derick Bayot to come out regarding carpenter ants. He gave a very cost-effective suggestion to get the situation under control. He also knows about other types of pest control. He was exactly on time and very knowledgeable!“
“Donald provides excellent customer service every time he comes and services Monticello Apartment Homes in Santa Clara. He's very knowledgeable and definitely knows what he's talking about when it comes to pest & rodent issues.“
“J&M termite are amazing. I wanted a second opinion on a termite inspection for a house I was buying. The inspector, Louis, did a very thorough job. When J&M's report turned up a lot of work the first report hadn't, Louis talked me through the report and the findings on the phone, answering all my questions. Because of the second report, I was able to negotiate and make sure the sellers covered the cost of the required Section 1 work. I also had J&M do most of the work -- the house was tented for termites and beetles, and then a substantial amount of framing was replaced (the total pest report was around $14k). The work was performed by Robert and his colleague. Robert was also excellent: a few places the work was less than expected so he updated the quote, and finished half a day earlier. Robert also talked me through when most of the underlying issues are coming from, which is really helpful as I get quotes to fix the roof for the underlying source of leaks. Robert also signed off on some of the work that another contractor (that the seller had organized) was doing that J&M couldn't do themselves, and again was extremely thorough, catching work that would have been subpar and working with the contractor to make sure their work was up to standard. Having a termite infestation in a new house is scary and unpleasant, but J&M resolved it painlessly. I highly recommend this firm, and while I hope I won't need their services again, I would not hesitate to use them if I do.Services: Termite extermination“
“This company was wonderful. They were on time, did a thorough inspection, gave me complete inventory of what they found. Scheduled work to be done, they arrived on time, were neat and very careful to keep my house clean. 5 stars from me“
“John had a trainee with him and he was very thorough. Walked through the whole property and did a great job.“
“We signed up for the reoccurring pest treatment (our home has a *ton* of bugs), and our experience has been great so far. Our initial treatment was lackluster, but Pacific Pest took the feedback extremely well, quickly sending out another person to do an additional treatment (doing a much more thorough job that time).
I want to give a shoutout to Alan in particular. He's very friendly and explains everything he's doing. He works hard to make sure that he gets everything right and that you're taken care of.
Rarely have I seen better customer service from a firm. Highly recommend!“
“My front lawn and rear lawn was full of gopher holes. Ronal's brother William put an end to the gopher problem after four visits that spanned two months.William was responsive when I saw a fresh mound appear. He came out the next day to set a trap at the mound.“
“Great experience, very professional. I have recommended them to others which means I'm very happy with their service. We are in our 2nd year of no rats.“
“Kelly Pete helped us out with a pest problem this past year. When other services wanted us to pack up all of our belongings and spray harsh chemicals on our new cabinetry, Kelly said he would be able to take care of it conservatively without bombing our new house with poison. His prices were very reasonable and we haven't had any issues since.“
“Rudolpho our technician is polite courteous and does a great job! We are satisfied with our service!“
“We have been using Clark's services for a few years now and couldn't be happier! We've had no ant problems and when we had mice get into the house we called and They were here the same day we called. But the best employee they have is Fernando out of this office. Whenever we need anything he is right here to help us. We couldn't be happier with the service we get from him. He always makes sure all cobwebs are taken down around the windows and on the fence. He's very polite and engaging! Kudos to Clark for having such a nice young man working for them!“
“Jorge arrived on time and performed a thorough inspection of the exterior and interior of two properties. He is incredibly knowledgeable and friendly, and very honest with his recommendations. He refrains from suggesting any treatment options until verifying the evidence of an infestation. He is patient with questions and explains the process proficiently to be easily understood. In addition, he identified areas that were at risk and provided advice on preventative measures. The treatment team is punctual, professional and respectful. They came in and treated both properties for subterranean and dry-wood termites. Areas they operated on were patched back up and any debris cleaned up. Overall, I am very satisfied with Vanguard Termite's services.“