“I brilliantly spilled some water on my MacBook Air :-( and as a result the cursor was stuck in one place. I called a computer repair place which got great reviews in Berkeley, but they were very vague regarding the process and possible cost - "Just bring it in and we'll take a look" was all I got. I then called macVolks and spoke to Shelby, who listened to the issue and told me what repair options they offered and the cost right up front. It was such a breath of fresh air to speak with her! The repair process was very smooth and exactly as she had described it, without any surprises along the way. There was a diagnostic step and they quickly texted me with what the problem was and the proposed fix with cost. I proceeded with the repair and within a matter of a few days, the laptop was back to me, working like new! I found the staff at macVolks to be very professional, expert, efficient, cost effective and kind, with great customer service by Shelby and Sharmin. Would highly recommend this local gem of a business in Concord!“
“While we have worked with PITC for a short while, they have consistently impressed. Their team is committed to providing top quality service at an affordable rate. Their team has gone above and beyond to understand the nuances of our IT infrastructure. This attention to detail has lead to positive feedback from the least and most technical members of our team. We couldn't be happier having PITC as our IT partner.If you're looking for an IT partner in the Bay area, you will have a hard time finding a better one.“
“I dealt with Alan after getting to know him through eBay. Gave me good and honest service. Highly recommended“
“Henry is great. I am an it professional & I go to HIM when I'm stumped. Known him 30 years from back when you had to build your own pcs.Honest and fair. I HIGHLY RECOMMEND HIM“
“These guys are pros. If you have a Windows network they can help fix any mess and help with security issues, Igor and Alan are great to work with, quick to respond.“
“Geoff's computer service is great. Why pay some Big Box repair service when you can go local? Geoff is competent, friendly and professional. My husband and I call him for upgrades, repairs, and maintenance. I would recommend him to anyone needing computer service to their home or business.“
“Stephen Campbell is my only go-to PC guy for about 10 years. I was impressed with his service, skill, thoroughness and spent his time to answer my questions and offered his recommendation then. He doesn't have to oversell anything, other than what I asked for. I am very glad to find him still serving my area. His rate is very reasonable, does great work and trustworthy. I just can't find anyone better or some other I can trust with my personal computer. I know he will go out of his way to correct any problem I have. What more can I ask for? He is very professional and a nice gentleman too.“
“Quick and efficient service. Came in 15 minutes before my scheduled time and was helped almost immediately. The staff was friendly and the process was quick. Which I appreciated because I had a busy day ahead. Thank you!“
“hey this guy definitely knows his stuff. i took in my first pc build because it just stopped connecting to my monitor. It may seem shifty but it is totally a legit thing. it ended up being my memory sticks that just weren't pushed in enough (silly me). Call the guy and set up an appointment. Hes very nice and very professional about everything. I paid $35 for it which is cheaper than any big name place would quote you. Very great and would go back to him if i have any more issues in the future.“
“Ofer is a dedicated professional. His extensive knowledge and creativity are essential in solving today's IT issues. He was able to optimize our computers, network and improve bottlenecks & weaknesses (ie: security) that we were not even aware of. Thank you!“
“Karl was amazing, on time and charismatic! Karl Helped me fix my pc that I thought was beyond repairable and managed to salvage more than I thought possible, while also taking the time to educate me more on the problems.I highly recommend“
“Got the job done in a timely manner. One thing of note, the tech I had today at the Walnut Creek location was extra communicative. He called three times to update me and let me know how things were progressing. He also offered to install extra software etc to ensure I got the most bang for my buck. Anyway these guys are legit, visit with confidence.“
“The staff gives the same level of focus and effort on a simple website filter correction; as they do to major hardware updates:) I am now able to focus on the bean counting and number crunching, with no IT distraction. Outstanding Service!“
“Bay Computing has been the IT support service for our office for over 10 years. We have worked with their different employees through the years and we are pleased with how knowledgeable and easy to work with their staff are. Bay Computing is the perfect partner for us through our business expansion. They went the extra miles to ensure we didn't have any downtime when we added our second and third locations. I have been so pleased with their work that I referred a couple of our clients to Bay Computing. Glad to report that my clients are all very happy with the services they received from Bay Computing!“
“I brought my all-in-one PC rigo diagnosed it the same day and had it ready the next day price was more than fair Thanks rigo“
“I had to get my phone screen replaced Mohammed was super helpful got it done in 10 minutes very affordable! And great customer service!!“
“After spending over five hours with online tech support services with no successful resolution of the many issues on my Asus laptop, I discovered Berkeley Laptop Repair. They picked up my laptop. I was very pleased with how they kept troubleshooting the various issues that popped up due to the unsuccessful fixes by former techs on antivirus, speakers, zoom, windows, and screen pad. They contacted me several times to update their progress and explain their next procedures. When they returned the laptop, all the issues had been successfully resolved. I felt like I had a new computer! And for all the time that was needed to untangle the issues, their price was very reasonable. I would definitely use them again, and refer them to my friends.“
“The SharkEye Team is so great to work with. They have great customer service and always very responsive.“