Reviews for Water Heater Specialists
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Ratings
Google: 4.9/5Water Heater Specialists
1160 Chess Dr STE 1, Foster City
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I had my doubts calling a random phone number on an ailing old water heater at the end of its life, but these guys were both extremely fast and professional (which is really all you can ask for). Had to have the entire heater replaced, but it was a pretty painless experience. We got a turnaround for initial inspection within a day and then another 24hr for actual installation (which itself was done within 2 hours). Kept us very thoroughly in communication regarding arrival time and delays. Prices quoted were reasonable, so really I'd have no qualms making a full recommendation with these guys. I'm sure sleeping better at night not worrying about hot water over the holidays!
I received a card in the mail from Water Heater Specialists, which I would have normally thrown out in the trash but given the size and weight (it was a magnet) I was curious so I read it and thought, I should probably have my water heater inspected and checked out. I called and spoke to Walt and was able to make an appt that worked for my schedule. I received a call this morning with a more exact time within the window I agreed to and Rich showed up right on time. He was professional, kind, answered all of my questions and got right to work and let me know that after his inspection, flush and service, he determined that my water heater was in perfect condition. I highly...read full review
It started with the phone call I made from the number on the water cooler sticker. The guy was great. Very clear, kept things simple and kept me calm. The repair man, J-Alvarez, came the next morning on time. I told him what I had noticed and then he proceeded to tell me what he going to do. He went to work right away and worked hard for about 2 1/2 hours. When he was done, everything had been cleaned up and then he explained what he had done. Then he told me about the warranty.The two men turned a bad situation into a well managed, excellent repair job. 5 stars to all involved.