“"Jerry's got nothing. Newman's got nothing. You're the only one I know who's got the good stuff, and I need it bad, baby, cause I feel like I got bugs crawling up my skin. Now you gotta help me out."-Cosmo Kramer, SeinfeldDa Scene: Like many recent reviewers, we were kinda freaked out by the appearance of some little black bugs (kinda like long ants) in a couple of areas INSIDE the house after the 1st rains of the season. In our case it was compounded by the fact that they appeared to be coming in through the ATTIC and dropping down; not coming up through the crawl space under the house. I found maybe a total of 20 of the little guys in 3 spots (kitchen counter under the range vent, guest bathroom under the skylight, and disturbingly; master bedroom under some recessed lighting, right on my pillow - Aaaaaaah!??!).After 20+ years in our home, it's the 1st occurrence so we were pretty concerned. After internet searches, image comparisons we determined subterranean termites and wanted them "taken care of".Da Work: Opened a YELP! Project and jobbed a quote out to several outfits with descriptions and images, wasn't happy with the 1st round of responses, did some more searching and added a few more manually. Contra Costa Termite Control's initial response stood out from the crowd. 1. Jen 1st took the time to explain the background of why this was happening (detailed in many other reviews, so I'll leave that out here) and to reassure us that we in the highest probability did NOT have an infestation; we would likely not see any more activity. She went on to suggest a wait and see approach before scheduling an unnecessary inspection.2. For piece of mind, I insisted that I'd like them to come out anyway to confirm her suspicions, it had been since we bought the house when we had the last inspection, so I thought why not?3. Joe came out and checked the crawl space only, explaining the odd source coming from the attic as during the initial "swarm" happening outside, a few of the little guys flew in through the attic vents and "went towards the light". He did find some other non-related/not urgent issues under our bathroom areas which we'll take care of in the spring. Quick & easy... parcheesy.Da Service: Can't sing their praises high enough. From start to finish this outfit is customer-focused, thoughtful and knowledgeable. They shared information freely and never pushed for services or action, only providing options. This can't be said of some of the other contractors who contacted us on the project... MANY were quick to push treatment options right off the bat. Great communications via YELP! then txt/sms, email invoicing and payment options like check, debit/credit card, Zelle or Venmo.Just a CLASS OPERATION all around - thanks for the help and use me as a reference anytime!“
“We decided to leverage Gingrich Horticulture for yard/landscaping care. While yard maintenance and care can be done by us as homeowners and our gardener, we wanted to ensure our landscaping investment was just that - an investment that favorably pays back eye pleasing results. Even our plants on porches. Their actions and work does just that - and we really appreciate how Ben (our regular technician) and other staff members educate us and our gardener too!“
“I was only a secondhand client, so to speak, given that Echobots was hired by our condo association for termite prevention/control around our properties, but from what I witnessed as a resident-owner of an apartment in the complex where they worked, they are an efficient and well organized team, communicative, very responsive to questions, good follow-up re: voicemail, and doing neat, clean work.“
“I asked Oakland Hills Brush Clearing to come out to give an estimate on getting rid of a lot of poison oak encroaching near our house, and they recommended we have J Spray come out to spray the poison oak beforehand to reduce the risk for the workers (and reduce the overall cost).Dan came out and was helpful, honest, knowledgeable, realistic, and transparent. He was thorough and thoughtful! We definitely will ask J Spray to come out again in the future and we highly recommend them!!!“
“Absolutely thrilled with the service we received from Arice! After experiencing a sudden uptick in ants and fleas in our yard post-treatment, we reached out to him for help. Despite his busy schedule, Arice was incredibly responsive and managed to fit us in on a Friday evening.
He arrived punctually, thoroughly inspected the area, and took the time to explain exactly what needed to be done. His professionalism and friendly demeanor instantly put us at ease. Not only did he tackle the issue with meticulous care, but he also ensured that our little pup could roam freely again without worry.
Arice's dedication, responsiveness, and thoroughness are truly commendable. If you’re looking for someone who goes above and beyond, I highly recommend his service. You won’t be disappointed!“
“Sales representative was wonderful Technician was excellent no complaints very informative“
“We had a serious Vole problem in our garden. A neighbor recommended Gingrich. We called and with two days Alex came out and did baited about 16 holes.
Although that was very effective and essentially eliminated the Vole activity associated with those holes, within 5 days we had several new holes and new activity.
Clearly we had a more s4erious Vole problem than we thought. I called Gingrich again and two days later Javier came out and baited the new holes.
It now appears that we are on a positive trajectory towards eliminating our Vole problem.
I found Gingrich service excellent and highly recommend them.
I have now signed up for their ongoing Gopher, Mole and Vole Control Program“