It Services And Computer Repair in Concord

“I brilliantly spilled some water on my MacBook Air :-( and as a result the cursor was stuck in one place. I called a computer repair place which got great reviews in Berkeley, but they were very vague regarding the process and possible cost - "Just bring it in and we'll take a look" was all I got. I then called macVolks and spoke to Shelby, who listened to the issue and told me what repair options they offered and the cost right up front. It was such a breath of fresh air to speak with her! The repair process was very smooth and exactly as she had described it, without any surprises along the way. There was a diagnostic step and they quickly texted me with what the problem was and the proposed fix with cost. I proceeded with the repair and within a matter of a few days, the laptop was back to me, working like new! I found the staff at macVolks to be very professional, expert, efficient, cost effective and kind, with great customer service by Shelby and Sharmin. Would highly recommend this local gem of a business in Concord!“

“While we have worked with PITC for a short while, they have consistently impressed. Their team is committed to providing top quality service at an affordable rate. Their team has gone above and beyond to understand the nuances of our IT infrastructure. This attention to detail has lead to positive feedback from the least and most technical members of our team. We couldn't be happier having PITC as our IT partner.If you're looking for an IT partner in the Bay area, you will have a hard time finding a better one.“

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“My hard drive on my laptop recently crashed, and I worked with Custom Computers Inc to replace the hard drive. They were short staffed, and the repairs took longer than I expected. Despite the challenges, the company was an amazing group of professionals who kept me reassured and set realistic expectations for me throughout the process. All my settings were the same when the computer was returned to me and there was a noticeable improvement in how well the laptop performed. This is a local business that I would return to and recommend to others.“