“The ladies at the front are very friendly and professional. The Doctor I saw was very informative and took her time to explain my lab results.“
“This was my second time at this location, the wait was not all that bad, gave me time to clean my Consol, staff was very friendly and explained throughly about test, got my results on 2 days...I’m good so far?“
“The best, Doctor Andre Carapiet is number one with his scare, highly recommended. He is very knowledgeable“
“I recently had an appointment at prime walk in clinic with Dr kaur, and I couldn't be more satisfied with the care I received. From the moment I walked in, the staff was friendly and welcoming. The office was clean and well-organized, which put me at ease right away. They took me in within 5 minutes. No wait times. Dr kaur was thorough with examination and took the time to listen to all of my concerns. They explained my condition and treatment options clearly, making sure I understood everything before proceeding. Her professionalism and genuine concern for my well-being were evident throughout the visit. They do primary care and urgent care. You can walk in the same day. They do vaccines, IV hydration and blood draw in office. You don't have to go to lab. Dr kaur can also see pediatric patients. I highly recommend Dr kaur to anyone looking for a compassionate and knowledgeable healthcare provider. Thank you for providing such excellent care Dr Kaur!“
“Thank you everyone. 100%recommend. Friendly staff and very clean facility. I've never been there for more than 2hrs taking both my kids and them being booked with sick patients. They're super fast“
“Wonderful staff ..!!! Very helpful, patient and kind. Nice and Clean office. Bed side manner is excellent“
“Never Had a problem!!!! Showed up for my appointment.. 10 min later I’m with the Doctor and for blood test they have in-site location no need to go elsewhere“
“I had a recent scare and the team advocated for me and put me at ease. Connie is a gem!“
“Wonderful staff and the clinic looks great, the attention is just incredible and everyone is very caring to the patients. The female doctor is amazing and goes out of her way for the care of her patients. Highly recommend this clinic.“
“No wait. Came for ankle sprain and on site xray. Great service and experienced ER pediatrician. Gave ankle boot and crutches. Will return if needed.“
“Best urgent care experience. The wait was only about ten minutes, the ladies on the desk were very attentive. They even popped on a movie for the kids. The DR was also very informative and felt like she listened. I would definitely recommend coming here. I'm the type to just skip urgent care and just suck up the pain because of how scared I am of places like this. This place made me feel at ease.“
“Clean. Rapid. Professional. I had have bad experience before in other clinics. Today I visited here, and they provided clear instruction for how to get into the line. Nurses and my provider gave me diagnosis right after. Come here to my. Compare to my previous experience in other clinics, and I would recommend getting here if you need help.“
“I enjoy this urgent care due to the fact that it's always a quick visit. The wait time is very decent, I have never waited more then 15 minutes to be seen and out by no more than an hour. Very professional staff work here“
“Dr. William Lenaburg is a lifesaver. I have been coming here for roughly three years, even prior to this location becoming an Exer. I am relieved he is still here, because the quality of care he provides is excellent. He is empathetic, a great listener, and has a wide array of knowledge concerning diagnosis/ treatments. The man is clearly a veteran in the industry with great experience. The staff here are friendly, fast, and Mobile check in never takes long. I would never go to another urgent care, This is the best place in Pasadena, And I have always been in and out quickly with the help I need. Thankyou Doctor!! Hopefully I won't be back soon but I know I will be in good hands if I am!“
“Quick and efficient service from Christopher Hernandez. He was sweet and gentle with the needle after I shared with him how terrified I was. He is definitely a value employee at this company. Also, the facility is clean and organized! I would return again for the service!“
“This is a clinic with overall good primary care. I was looking for a clinic that allows same-day new patient appointments for immunization titer labs and I was glad this clinic worked. I had looked over many of the providers/locations that my health insurance Aetna covers but I didn't see this clinic on the list. Luckily this clinic also accepts Aetna. I found this clinic simply by using Google Maps to find the nearest clinics to my home. My appointment was on a Friday afternoon and there were only a few patients when I was there. I didn't wait too long before I was seen. The front desk assistant, lab technician and the PA who I had interactions with were all nice. They were helpful when they answered my questions and fulfilled my needs. After the clinic obtained and processed my blood lab work, it took them around 2 weeks to give me a follow-up (via telehealth/virtual) update of my lab results. Then it took a while for the physician to sign my lab report and for me to receive my PDF lab report. I had to message my PA on the online patient portal to remind them about the PDF lab report. I'd continue to use this clinic if I'm staying in this area! One thing I wish this clinic could improve was the new patient paperwork. I had answered all those questions on that very extensive new patient survey (online), but I had to re-answer many of the same questions when I was at the clinic in-person. I saw the lab technician type in all my answers on my patient profile. They could have transferred all my pre-filled online survey data to my patient profile before or after I visited. I didn't like it when I had to wait for them to manually fill in all my information when I had spent a long time filling out that very extensive new patient survey beforehand.“
“Dr Bustamant is the best Dr ever it took me 20 years to find a Dr that can help me and if it wasnt for him i woulnt be walking i was helpless he the nicest Dr. ever. I recommend him to all those who have arthritis their no other Dr. Like him he one of a kind that helps people love my Dr may God keep you helping others like me“
“Everyone here is very nice and helpful with everything you need very accommodating amazing people I would definitely recommend this location I appreciate all there help“
“I recomend this clinic 1000% I came here 1/31 dying and no it was not covid. And I'm not being dramatic. I had a cough so bad you could hear me wheezing, I had an 103.1 fever I was on my 8th day of being sick like this. My general doctor didn't have physical appointments and when I finally got my appointment over the phone he told me I had pneumonia and needed to be hospitalized. As a last resource I came to this clinic as a walk in and right away a very nice older lady saw me. Told me the doctor wasn't there but I could talk to him so we did the consultation over the phone and volá. They gave me a shot and send me antibiotics. Today is 2/1 in 24 hour fever is gone, cough is minimum and the wheezing has dissappear. I feel 1000 times better. I'm so so happy I came to this place and not listen to my doctor. I believe places like this are more effective because we pay out of pocket and our generals tent to want to extend our sickness just so they can keep charging insurance. Now I know that anytime I am seriously sick I just need to come here. Thank you so much for curing me in 24 hours!!“
“Doctor Jen is the best doctor you could ever be blessed to partner up with. She cares so much about her patients, works all hours of the day just to make sure they are cared for. This location is run down and not very nice but that doesn't matter because she makes it a 5 star experience.“
“I love how nice and kind the staff is and not a long wait till you see a doctor always clean“
“Just had surgery for skin cancer. Great staff clean office and Dr Ha is a great doctor and he is professional thanks Dr Ha and staff ?“