“Climate Control was prompt and friendly. We appreciated being given several options and didn't feel like they were trying to "make a big sale".“
“I’ve had a whole house Generator, 20KW, Kohler, since 2013. I’ve had several companies service my generator over the years. Most of them did an oil change, annually. I ran into a problem with my Generator that needed more than an oil change. I Googled a search to try to find some help. That’s how I found McGrew Service Company. I spoke with the lady, that answered my call, and she said she would have someone to call me. That’s when I first spoke with Brett. I could tell that he was different than most I had called. He took the time with me on the call explaining what needed to be done. He offered some things I could try myself. Never had anyone offer that to me. However I’m not comfortable dealing with electrical things, even though I probably could have tried it. I thought I needed an entire new control panel, as the LED display wasn’t working, as most had suggested. Because of that, I figured from our conversation, I could trust him to help me, and not just gouge me unnecessarily. The control panel cost around $1500. I scheduled an appointment with them. He came over a couple of days later. He helped me a lot. Come to find out all that was needed was to unplug the control panel, and plug it back in. Sort of what I do with my box on my Comcast TV box. He checked everything else out while he was here. I had just had my oil changed. He said everything looked good. He did inform me that if a generator runs 24 hours, the oil needs to be changed. Also to replace the air filter when replacing the battery, as my generator isn’t around a dusty environment. He has a vast knowledge of Generators, and the information he went over with me, was refreshing to know. I recommend Brett and his company to take care of Whole house generators, as he’s the best I’ve dealt with 10 years of owning one. I’m so glad I found this company, even though they are based in Hot Springs, they have several customers in the Little Rock area they take care of….Ron Harrington“
“I have used Middleton Heating & Air for over 20 years. I always receive excellent service & my questions are always answered. Khary Monroe has been my service rep for the last several years-& he is one of the best“