Reviews for McGrew Service Company
Write a reviewHours
Monday: 7AM - 5:30PM
Tuesday: 7AM - 5:30PM
Wednesday: 7AM - 5:30PM
Thursday: 7AM - 5:30PM
Friday: ClosedSaturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.6/5 Facebook: 4.8/5 BBB: A+ Nextdoor: 2 ❤️McGrew Service Company
507 Hobson Ave, Hot Springs National Park
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I’ve had a whole house Generator, 20KW, Kohler, since 2013. I’ve had several companies service my generator over the years. Most of them did an oil change, annually. I ran into a problem with my Generator that needed more than an oil change. I Googled a search to try to find some help. That’s how I found McGrew Service Company. I spoke with the lady, that answered my call, and she said she would have someone to call me. That’s when I first spoke with Brett. I could tell that he was different than most I had called. He took the time with me on the call explaining what needed to be done. He offered some things I could try myself. Never had anyone offer that to me....read full review
Generator Repair - not only did they return my call but set up a service call for the next day. Brett came out and was professional and very knowledgeable about our generator and what was wrong. Repair was completed on that visit and the bill did not knock me to my knees… ?
Andrew with McGrew came out to the property I work at to look into an electrical issue we have been having with our pond pump. He showed up on time, actually earlier than we had expected...which is always a plus :) He was professional and he was truly so patient in the way he offered a detailed explanation of the issue and what the necessary fix should be. He took accountability in a way that I have not seen in quite some time which was extremely refreshing! Thank you Andrew for your help today!!!