ProHealth Care's Occupational Health Services New Berlin

Apr 2024

I called because I was stuck in traffic and told them I was going to be 10 minutes late. The lady told me that would be fine. I walked in there at 3:10 but because the lady didn't type my name in till 3:11 she said the doctor said I couldn't be seen. I am going out of town for the next 2 weeks and really needed to be seen but because of 1 minute I was denied care. Terrible lack of service and empathy, I will never be coming back. Also, hearing that my doctor said no apparently for that 1 minute is incredible disheartening because I really liked dr Stauder prior but I guess not anymore. I left in tears.

Dec 2022

Sign in took a half hour. While I waited eight others checked in. Then we waited almost three hours to be seen. Seems to be a poorly ran operation. Stared at the same cue for over an hour before it changed. Go somewhere else.