Reviews for ProHealth Care's Rehabilitation Services New Berlin
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Tips
by appointment only accepts credit cards
ProHealth Care's Rehabilitation Services New Berlin
ProHealth Medical Group, 13900 W National Ave, New Berlin
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I called because I was stuck in traffic and told them I was going to be 10 minutes late. The lady told me that would be fine. I walked in there at 3:10 but because the lady didn't type my name in till 3:11 she said the doctor said I couldn't be seen. I am going out of town for the next 2 weeks and really needed to be seen but because of 1 minute I was denied care. Terrible lack of service and empathy, I will never be coming back. Also, hearing that my doctor said no apparently for that 1 minute is incredible disheartening because I really liked dr Stauder prior but I guess not anymore. I left in tears.
Sign in took a half hour. While I waited eight others checked in. Then we waited almost three hours to be seen. Seems to be a poorly ran operation. Stared at the same cue for over an hour before it changed. Go somewhere else.