It Services And Computer Repair in Madison

“Chris was very quick to respond to my request for help replacing my fan in my laptop. They offered to inspect the device to determine the cause of the loudness of the fan. They offered good pricing and efficient service. They came to my house to do the work on my laptop.“

“AE is an excellent place to work. The people are friendly and everyone is focused on success.“

“These guys are very helpful; if there's a problem it's just a quick call to get support and they know exactly what needs to be done to fix the issue.“

“Thank you for your help with my particular and somewhat difficult wifi network issue. I am particularly grateful that you didn't just dismiss my issue and diligently troubleshot the problem.“

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“I have a pretty obscure laptop, and to make it more confusing the parts that the manufacturer has used to make it have changed since its release. But Miles did a bunch of research and figured out the best, most cost effective solution for the repair I needed, and cleaned out some parts related to my issue that I didn’t even ask about. A few weeks out from getting it back, and the machine is working great. Thanks a bunch, Miles :)“

“I had to free up some space on my laptop in order to do an upgrade.Took it to graphite on the west side of Madison (where I had purchased the laptop) to get some pointers and was instructed to start deleting doubles, live photos and videos. It was taking me forever, so I decided to put all of my photos on an external drive. Needless to say, I found myself having major issues.
Of course, I reached out to Graphite once again. Josh came to the rescue! He worked on the project remotely, but I had mistakenly done something crazy when deleting stuff. Dropped the laptop off at Graphite on the east side (closer to where I live) and within a day, Josh had everything sorted out! I found the people at Graphite to be very professional, friendly and knowledgeable. I'm pleased that I had purchased the support package as well. Thank you, Josh, for your support and expertise!
It was a pleasure working with you!“

“Quick review: Had to cancel an appt two hours before the scheduled time. Andy was super helpful and kind. Will ABSOLUTELY reschedule when I can. Gotta run! :)“