“I normally go to the location in my hometown, but I realized that one of the notepads on my eyeglasses was missing when I got to Janesville after work to do some shopping. Stopped here to get it fixed, and one of the staff replaced both pads and checked the fit. When I asked what I owed, she said it was free with a smile. Nice to see a company that takes care of its customers regardless of where they shop.“
“Dr. Gareats and his team have been very professional, accommodating and pleasant. There’s no salesmanship or pressure to buy certain frames or lenses; just honest advice from a doctor to a patient. The level of service provided here is reason alone to support this local business. Both the exam and assistance with choosing glasses far exceeded my expectations.“
“wonderful Service, the people there are so polite and worried to do the best for all costumers.“
“I went here last week to update my prescription and get some contact lenses. I checked in and was seen pretty quickly, despite the ladies working that night telling me they were having computer issues and it might take a while. The exams go by pretty quickly and they had trial contacts for me on hand. They made sure I was taken care of with a glasses case, contact lens case, saline solution, everything I needed. Lisa was especially diligent in making sure I had everything I needed and that I had all my questions answered.“
“Everyone was so kind and very friendly, and Ray,the retired vet, helping out the staff. I can't wait to go back to get my new glasses! Thank you all for a great visit!Update....I received my new glasses and I absolutely love them! I have got so many compliments on how great they look. Thank you Dr Elliott and staff!“