Reviews for McSwain & Company
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 1PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.5/5 BBB: No RatingMcSwain & Company
612 Woodland Square Loop SE STE 300, Lacey
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I have used this company for years. I dropped my taxes off several weeks before the due date didn't hear back from them for 3 weeks. They charged me 3 times as much for the most simple tax return. I've ever brought into them total fraud.
I was recommended to go here for David Stocks services and have used him for my taxes the last two years. Last year was simple and got done, however I did have issues with communication between him. Unfortunately, throughout last year I was receiving several letters from the IRS stating I was being looked at, requested to send certain documents and that I owed several thousands dollars. I was living out of state as I am a travel nurse and literally took me until I was BACK in Washington state and physically in his office to reach him and address this issue. Turns out the taxes were done incorrectly, though was simply fixed and issue was laid. I’m not sure why I continued...read full review
I was recommended to go here for David Stocks services and have used him for my taxes the last two years. Last year was simple and got done, however I did have issues with communication between him. Unfortunately, throughout last year I was receiving several letters from the IRS stating I was being looked at, requested to send certain documents and that I owed several thousands dollars. I was living out of state as I am a travel nurse and literally took me until I was BACK in Washington state and physically in his office to reach him and address this issue. Turns out the taxes were done incorrectly, though was simply fixed and issue was laid. I'm not sure why I continued even a second tax year with him, but I guess I was thinking the previous year was a fluke. I had some questions though weren't urgent so I sent an email, has not been answered in 2 weeks, had sent a second email, no answer. I also made a phone call, he was out of office then didn't return my call, until today finally reaching him on the phone! I then proceeded to ask my questions which he either argued why I was even asking or verbally saying "you're killing me" "it doesn't matter". When one of the questions was if I could get another print out of my return since he bluntly put my wrong occupation in my tax forms. I feel like that's not to difficult to ask? And it's not the correct job I held. It would be nice to be explained when/how things are going to happen but with him, there's zero explanations and attitude if you ask. I should of went with my gut after the first year, but now after this phone call I definitely will NOT be going back next year.