Concentra Urgent Care

Concentra Urgent Care is known for its respectful and friendly employees who provide great services. Even though wait times can be long, patients are understanding and appreciative of the staff's efforts. The check-in process is efficient, especially for those with smartphones. The pre-employment drug test procedure is handled kindly and professionally. The Lacey, Washington location is highly recommended for commercial truck drivers due to their timely and efficient care. The staff at Concentra Urgent Care is described as polite, helpful, and friendly. Patients have noted that they were seen right away, even on a busy Monday, and the staff handled all paperwork and tests without any issues, despite some technical difficulties. The wait times were acceptable for a walk-in clinic, and the drug screening process was efficient, with separate waiting rooms for emergency and drug testing patients. Overall, the updated description highlights the positive experiences of recent patients, who appreciated the professionalism and kindness of the staff, even when faced with challenges. The clinic continues to be a reliable and recommended option for commercial truck drivers and others in need of urgent care services.