Northwest Expert Heating & Cooling

Dec 2023

Unbelievable customer service, professionalism and working knowledge. The tech that came out to my elderly parents house had done his homework before arrival, even knew the year the house was built and had in-depth knowledge of their existing system. He diagnosed and made recommendations that were helpful. He communicated the problem by stepping me through the whole system. The follow-up techs completed the necessary work to ensure that the system was safe and ready for use. Would definitely call again. The five star reviews are real!

Dec 2023

I recently had a new furnace installed in my home, and I couldn't be happier with the service I received. The technician who installed the furnace did an excellent job. He was professional, knowledgeable, and efficient.In addition to the great work done by the technician, I also had an excellent experience with the customer service team. Rose and Julie from the office were incredibly helpful and friendly. They were able to schedule the installation appointment at a time that was convenient for me, and they were always available to answer any questions I had.Overall, I am extremely satisfied with the installation of my new furnace and the level of service I received from...read full review

Nov 2023

Highly Recommendable. I had my furnace replaced and additional installation of heat pump. Chris was the was one who came in and made some assessment and quote. He knows his trade and got me immediately convinced. I had my doubts about how the equipment and workmanship will turn out but come installation day, I was relieved to observe how professional and competent they were (Andrei and company). The duct line works and the electrical layout was really neat and well-done. The furnace and heat pump were also working well but i just need more education on the thermostat; although somebody will be coming back to address my concerns.Also kudos to their office staff Julie...read full review