10AM - 5PM
543 Main St C, Edmonds
Optometrists
“I’ve been going here for years, even though I now live in Seattle. I go here because they also provide excellent service, they obviously care about their patients, and they always have the latest technology. I’m a big fan.“
9:30AM - 5:30PM
7315 212th St SW Suite 200, Edmonds
Optometrists
“Exceptional service, professional, prompt and honest.I hope this review highlights the incredible culture and values this company is operating by.I bought new glasses in August of this year, the company has a 90 day return/change policy if the prescription is wrong or doesn’t fit. Unfortunately, my prescription wasn’t exactly what I needed (too strong) and I promptly lost my glasses. Since then, I lost two people to cancer, and both parents were diagnosed with dementia. Needless to say, finding my glasses fell off my priority list and I used my backup for the next 5 months.I walked in there today to finally address my prescription, and Dr. Stoebner looked at my notes and said that he issued the prescription too strong for what I need, rechecked my eyes, resubmitted a new prescription (at their cost) refunded my copay and covered the cost for lease replacement even though I was the one that didn’t come back inside the 90 day window.Dr. Stoebner said that this was his original error regardless of timing, and therefore they would “make it right for me”I never made excuses for not coming within the 90 days, I didn’t ask for any discounts -I knew I waited too long. They don’t know what I’m telling you. The staff was polite, supportive, professional and communicated everything I needed right then and there. Stand up values, professionalism, and customer service you just don’t find anymore. Cant recommend them enough. 100/100!“
“I've been a patient here for many years. the staff is always friendly and very professional, I would recommend them to everyone.“
Optometrists
Optometrists
“Very thorough eye examDr. Pool carefully explained my eye conditions in detail. Highly recommend him.“