Burien Natural Gas Services

Aug 2023

This company installed our furnace and heat pump, as well as all the ductwork in our remodeled home. They have always been responsive, courteous, and communicative about the time frame they can provide service. I feel valued as a customer. Over the years, they have helped us out of some tight spots of our making (home remodelers can be a little reckless with their fasteners sometimes).I do find that as with all contractors, it's pretty key to be present to make sure whatever technician arrives is doing what you agreed with his/her supervisor should be done. I did have to fix a minor problem (a duct went through the middle of a ceiling when there was a more aesthetic route...read full review

Jan 2022

I called to get an estimate to get a heat pump and new furnace installed. The day before they came out, my furnace quit working. When **** came out to do my estimate, I told him that my furnace had quit working. He asked me if I would like him to look at it. After he looked at it, he told me my furnace igniter was not working. He did not have the part in his truck but he said he could come back the next day and fix it for me if I wanted him to. He came out the next day as promised and replaced the furnace igniter. As it was supposed to be in the low 20's for the next week so I was very happy that he was willing to come back and install it for me and get my furnace working...read full review

Jan 2022

I called to get an estimate to get a heat pump and new furnace installed. The day before they came out, my furnace quit working. When **** came out to do my estimate, I told him that my furnace had quit working. He asked me if I would like him to look at it. After he looked at it, he told me my furnace igniter was not working. He did not have the part in his truck but he said he could come back the next day and fix it for me if I wanted him to. He came out the next day as promised and replaced the furnace igniter. As it was supposed to be in the low 20's for the next week so I was very happy that he was willing to come back and install it for me and get my furnace...read full review