Reviews for The Crate Escape
Write a reviewHours
Monday: 6:30AM - 7PM
Tuesday: 6:30AM - 7PM
Wednesday: 6:30AM - 7PM
Thursday: 6:30AM - 7PM
Friday: 6:30AM - 7PM
Saturday: 8AM - 6PM
Sunday: 8AM - 6PM
Tips
women-owned open to all
Ratings
Google: 4.8/5
Facebook: 4/5 Map & Location
1108 W Main St, Richmond
Directions Call Website Pricelist Suggest an Edit

The Crate Escape is a highly recommended dog boarding and daycare facility that has earned the trust and praise of its clients. The staff are described as reliable, caring, and truly invested in the wellbeing of the dogs in their care. They go above and beyond, staying with dogs during medical emergencies and providing updates to the owners. Clients appreciate the peace of mind of knowing their dogs are well-cared for and having fun during their stay. Many dogs, like Cash and Bentley, seem to love their time at the Crate Escape, perking up at the sight of the staff and enjoying their "sleepovers." The Crate Escape is known for its outstanding customer service. Staff members, like Shannon, have shown compassion and thoughtfulness during stressful times, going the extra mile to ensure the wellbeing of the dogs and comfort for their owners. Photos of the dogs are uploaded daily, allowing owners to see their pets enjoying their time. Overall, The Crate Escape is a trusted and beloved establishment that provides excellent service and a positive experience for both dogs and their owners.