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Animal Emergency Center
2025 George Washington Memorial Hwy, Yorktown
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We brought our dog in around 7:00 pm on a Monday for a big cut on his face. The staff was very friendly and attentive, kept us updated and we only had to wait for about an hour to get brought back and done with treatment. Dr. Caster was very kind and took great care of our dog. We would definitely go back (but hopefully we won’t need to ?).
Dr. Castner was extremely kind and considerate during a really traumatic situation. Even though we arrived shortly before they closed (because none of our local emergency vets were open and/or staffed), the entire staff was very calm, reassuring and didn't rush the process. May our beautiful boy rest in peace.
Took our 16+ year old dog in with initial symptoms of acute respiratory distress. Arrived around 4:45am. One of the vet techs was very kind and reassuring, we were at facility for two hours. Veterinarian spoke with me right before discharge and carefully explained the diagnosis and treatment. Overall, a positive visit. The exam cost was fair, but the additional charge of 45.74 for pulse oximetry is ridiculous. Pulse oximetry is part of an exam and should not be an additional charge. I’ve worked as an RN over 40 years and never have I seen extra charges for pulse oximetry. Truly this is a rip off.