“The service repair man was excellent. He thoroughly went thru my HVAC system and explained and showed me what needed to be fixed or if I decided to buy new system showed me what there was .“
“Excellent service start to finish . Wendall came for appraisal and broke down in layman’s terms , very professional and worked with me to get the right system for my house . Installers came in less than a week , explained the system thermostat and repaired my return vent with a new cover and no mess couldn’t tell I had old system taken out new one in my attic in September yikes , also left new filters and return checkup date in a year . Thank you all , such a great crew“
“Jon and James came out to replace my service main and replace some old wiring and add some new. Great set of guys and a fantastic job they did! They went above and beyond! Woolridge has been a pleasure working with from start to finish! Highly recommend!“
“Ugh I so wish this would have worked better. We had a technician come out to our house and after realizing there was a leak in the coil he put in the cooling stuff and ez-seal - this cost $430 and 7 days later it stopped working. He came out again and told us that we do indeed have a more significant leak in the coil and charged us $220 to double check what he had already known and to let us know that we need to probably replace the whole system. I said ok can you send us a quote on just replacing the coil and then what it would cost to replace the whole system with gas and the whole system with heat pump? I never got a quote from him……so now we are out close to $700 bucks for 7 days of cool air? Yikes. My husband called the office and she said she would “look into it”…but no call back. I truly feel like I was robbed of the last $220…so confusing.
UPDATE: got a call from the owner and felt like he was genuinely sorry about not giving us a quote the same day! That makes me feeel so much better and just knowing that he is up front and honest! Thank you for communicating and trying to rectify the situation! ??“
“They came same day I called. Keith was the technician, he was professional and knew what he was doing. It felt like a fair price and I'm a very happy customer. I will definitely be calling them again if I need anything else.Service: Water heater repair“
“Absolute professionals who are quick, courteous and know their stuff! We have an older unit cooling our store and another one, where we were told by a competitor of DL Bryant's that it could not be fixed - it must be replaced. After one call to DL Bryant, they were not only here within the hour to look at and repair the unit, but they worked on it until it was fixed. These guys are my HEROES! Highly recommend them for great work AND excellent customer service!“
“Been a customer for 30 years. When call they get to you asap, lets you know when on way! Good service will answer questionz you may have about heat or AC.“
“The staff are exceptional. Small business owned and operated by husband and wife. Amazingly friendly and honest people..Does the job to the fullest extent and with customer satifaction his number one goal.Reasonably priced.Much appreciated..“