сonstruction сompanies in Richmond

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“This post is a combination post to criticize the post by Olivia Gilliam (Tenant) and my dealings (homeowner) with Sermat.
On 9/7/23 a tree feel through the roof of my home and destroyed attic , roof, 3 bedrooms, 2 bathrooms, and the hallway.
To address MS Gilliam's comment of "Do NOT use this company! Between TERRIBLE communication, lack of timely progress, and MULTIPLE STOLEN ITEMS! Expensive electronic items stolen from my children."
1. MS Gilliam was the tenant at my house and Sermat wasn't responsible to report to her anything concerning the progress of the re-build of MY home.
2. Sermat's people were in communication with me in CA or my POC in VA who wasn't MS Gilliam.
3. With over $130,000 dollars worth of damage, NO reputable company would have things completed in 2 months. Especially with the amount of water damage in the house. Due to the major storm that went threw VA causing damage for a multitude of homeowners, it was understandable Sermat people were dealing with a lot.
4. The house had a large hole in the roof and was open to the elements for a few days. This was a separate company from Sermat that removed the tree and tarped the roof.
5.As for stolen items from MS Gilliam, she was told due to multiple contractors going inside the house, No one can say who supposedly stole her children's items. To lay blame on Sermat is uncalled for. There were about 10 different contract companies going in and out of the house doing work.
Also, MS Gilliam was told to file a police report since she nor I knew who supposedly took the items.
Due to the amount of water damage in the house, I told Sermat to dispose of all water damaged items in the house. This would have included any and all electronics that appeared to be water damaged.
6. Due to the house being uninhabitable from 9/7/23 to 4/15/24 MS Gilliam was no longer a tenant living in the house and wasn't given permission to be in the house during this time period.

Advice to people renting any type of structure to live in. Make sure you have renters insurance. DON'T rely on the home owner's insurance to cover your items in the rented location.

Sermat did right by me. Yes there were times when communications was slow and that was due to me being in CA and Sermat in VA.
I would highly recommend Sermat to re-build your home if you ever have any type of damage.
My finished home is beautiful. Yes it took time but Rome wasn't built in a day.“

“We had a tree fall on our property and damaged a shed and vehicle. After contacting our insurance they recommended Walker and Frick. They were very responsive and excellent too work with. Had the tree removed the same day and returned to grind the stump. The biggest hold up was waiting for the insurance company.“