About Massey Wood & West Inc
Massey Wood & West Inc. is a reputable business that has consistently provided positive experiences for its customers. According to the reviews, the company's service technicians are punctual, courteous, and knowledgeable, ensuring a smooth and efficient service delivery. Yvonne, the Billing Department representative, has been praised for her excellent customer service, going the extra mile to accommodate delivery requests and offering multiple payment options, particularly during challenging times for the customers. The reviews highlight the company's professionalism, with technicians thoroughly explaining the installation process and ensuring the proper functioning of the equipment. Customers have expressed satisfaction with the quality of the work, the responsiveness of the company, and the overall experience. Furthermore, the reviews emphasize the company's expertise in addressing customer needs, such as providing guidance on the best heating solutions based on the property's layout and requirements. Customers have appreciated the company's transparency and the technicians' willingness to address any concerns or issues that may arise. Overall, Massey Wood & West Inc. has earned a reputation for reliable and exceptional service, with customers expressing their satisfaction and willingness to continue doing business with the company in the future.
I've had nothing but positive experiences with Massey Wood & West. I would specifically like to thank Yvonne in the Billing Department. Yvonne goes the extra mile to ensure that my delivery requests are executed in a timely manner and provides multiple payment options. She really came through for me and my family during a tough time so I am grateful for her service. - Deon
Today a technician came and installed a new oil tank. He was on time, courteous and respectful of the property. He also explained the entire process. After completion, he informed us of how much oil was replaced in the new tank and he stayed a while to insure the furnace was running (because there could be an air bubble in the line. It wasn’t). Would definitely recommend this service and Massey Wood and West for your services.
I am writing to commend the installation of an oil unit by Doug and Adam with Massey, Wood & West, Inc. On 11/17/22, they spent the entire day installing an oil unit in a very tight space in our utility room. They were thorough in setting it right, sealing the HVAC unit (on top) to allow the heat to stay inside the house, and assuring that the flue and accompanying hookups were installed properly. They were upfront and knowledgeable about why we had to stay with oil vs. propane (our exterior layout would not allow for the safe installation of a propane tank). Thankfully, their quick turnaround of a new unit allowed us to have heat and in a short period of time. We were...read full review