“So, so, so, so HAPPY with our experience with Aire Serv. We unfortunately came home from an out of town vacation to find mold in our ductwork. We called Aire Serve on a Thursday and they had a technician come out first thing Friday morning. Matthew was able to give us his best recommendation for not only the issue we initially called about but also solutions to other, what we deemed "small" and "we can settle with this" issues. He was able to answer all questions we had about the process and made us feel comfortable about moving forward. After giving the go ahead - Aire Serv started working first thing that following Monday (so fast!). The team of Matthew, Derrick, and another young man, that I sadly did not get his name before he left, WERE SUPERSTARS! They were very considerate and polite throughout the entire process. No one likes going without AC during summer but these guys worked hard every day to get everything fixed as soon as possible so we did not have to be without for very long. Every day they would show up early and let us know the plan for the day and then check in to update us on the process before leaving in the evening. What really sealed the deal was on the last day they were working we had another incident where part of our kitchen ceiling fell (due to NO fault of Aire Serv at all!) and they stepped in and helped my husband clean up the debris before leaving for the day. SO APPRICIATIVE OF THE EXTRA HELP. In the end Matthew was able to explain how our new air system worked and answered all our questions for the last time. My husband and I are so happy with this service and so happy with the results and love our new comfortable cold home :)“
“Stephen is the best, he has been doing the service on my heating and cooling units for years. If you need anything with heating and cooling ask for Stephen.“
“Very professional and dedicated to getting the job done right. Jerry's was recommended by my neighbor. It took them a little over a week to replace my whole HVAC and cooling system which did include all new ducting. Would have been quicker if it wasn't for the system operating perfectly as designed, but they wouldn't finish the job until is was fixedwhich it took about an extra 3 days to find the problem but only like an hr to fix it. But they did keep us informed on everything that was going on. I'm glad I made the right choice on couching Jerry's heating and cooling.“
“Chris was awesome. Came late at night to diagnose the problem and tried to fixed it. He was on tip of ordering what was needed and fixed it within two days. The best HVAC service ever. Thank you again Chris!!!Service: A/C system repair“
“I can't say enough good things about this company! Our warranty picked them for us to deal with a leaking shower valve. The warranty company wanted them to find replacement parts, but JF advocated for a complete replacement and won that battle. The techs drove an hour and a half to Williamsburg and worked from 5:30-8 pm to get the job done. They were polite, professional, and took time to educate us on what they were doing. Highly, highly recommend!“
“Top Tier Service and Professionalism. Thorough work ethic and expedient service came to me same day diagnosed the situation and got it done. i would recommend Benson HVAC & Refrigeration as my go to for all your refrigeration needs. I am truly Thankful he came to me and went above and beyond to get the job done. Thank You again Mr Benson.“
“I had smileys install my unit back in February. And I am beyond satisfied with the professionalism, the installation, and the overall experience with installing and service call I had experience being a proud smileys customer. I highly recommend Smileys to anyone and everyone needing their services. If I could give more than 5 stars I would. Thank you Smileys and everything you do!!!!!!!!!!!!“
“Tony was very knowledgeable and explained everything that needed to be done. Very easy to ask questions
.“