About Ulta Beauty
Ulta Beauty is a comprehensive beauty retailer offering over 25,000 products from 500 brands. The store features a pleasant atmosphere, with a great smell and a wide range of products catering to various beauty needs. The Salon at Ulta Beauty provides services such as hair, skin, makeup, brow services, and ear piercing, with skilled stylists. The staff are known for their patience, kindness, and helpfulness in guiding customers through product choices. Ulta Beauty is an easily accessible destination for beauty enthusiasts, located near the interstate highway and other shops. Customers appreciate the exceptional service they receive at this Ulta Beauty location. Adrienne and Codey provide excellent hair and waxing services, while Robin expertly matches customers with the right foundation. The staff, including Cookie and April, are praised for their product knowledge, personalized recommendations, and ability to make customers feel comfortable and satisfied with their purchases.
I will say that every time I go here I feel like I am meeting with old friends. The Ulta location at 12080 Jefferson Ave. Newport News, Va. They take such good care of me. Adrienne does my hair to perfection every time and Codey does my waxing to perfection as well. Today Robin matched me for foundation and I felt like a new person when I left. Thank you ladies for being you and always making me feel special.
I had the most amazing service from Cookie today!!! The MAC tutorial was excellent...I love how the make up looks and feels! She was very knowledgeable and made time to answer my questions with an added demo. She did so well, one of her regular customers looking for fragrances joined us. Thanks Cookie, your are awesome!!!?
I went into ulta with a crazy list of things I thought I wanted but I’m not that educated on makeup and skincare as much as I’d like. April is an amazing asset to your brand and store. She helped me find what I wanted and then directed me to things that were good for my complexion and skin tone. She was a savior. She was professional, knowledgeable, and made me not feel silly. I appreciate someone like her in customer service so much! She took the time to educate me and even though I spent more than I had planned I left satisfied and excited about my purchases and new found knowledge. She was amazing. There was also another lady there helping and I hate to forget...read full review